At a Glance
- Tasks: Assist customers in bringing their vision to life with great products.
- Company: Join the Tapi family, a leader in the flooring industry.
- Benefits: Enjoy a 25% discount, perks platform, and a day off for your birthday.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team and make a real impact on customer experiences.
- Qualifications: Sales-driven, customer-focused, and enthusiastic individuals are encouraged to apply.
The predicted salary is between 12 - 15 € per hour.
Part-time role working weekends (Saturday & Sunday), 14 hours per week.
The Role
We have an exciting opportunity for someone who is passionate about people and customer service! This role is all about assisting the customer to bring their vision to life through the power of great product. Tapi are offering an enthusiastic, driven individual the opportunity to join the Tapi family. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the flooring business. If you are looking to take the next step and join a revolution, look no further, and apply today.
Your Responsibilities
- Work together with your store team to "wow" our customers at every turn.
- Provide top notch customer service, helping customers with pre-sales queries and order completions, as well as post-sales questions and (very rarely!) escalating the odd complaint.
- Support your team with promotional changes and store housekeeping, and report into one of our fab Store Managers (a master of all things flooring)!
- Always be on the lookout for new ways to improve our store, our service, and better serve our customers.
- We’ll teach you all you need to know about our glorious products and collections, so you can offer bespoke advice to each individual customer.
- We’ll also teach you how to draw and cost a room, so you can deliver flooring excellence to our customers.
The Big Package
- 25% colleague discount
- Salary sacrifice pension
- Perks platform (cheap cinema tickets, cashback and discounts on well-known brands)
- Employee Assistance Programme
- A day off for your birthday
- Cycle to work scheme
About You!
You’re in that little sweet spot of being sales driven AND customer focused. And you’re passionate about what you do. We’re after a speedy thinker who’s nice to their core. A presentable, switched-on, and honest person, who brings a little joy to every interaction. You’re naturally self‑motivated, enthusiastic, and keen to impress. You sweat the small stuff and have a "no customer left behind" attitude (we have a 5* Trust Pilot rating to maintain)! You're up for a challenge and thrive in a busy store environment. You are always on the lookout for ways to improve things for customers, colleagues, and you have a bias towards action.
Tapi Carpets & Floors is an Equal Opportunities Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications.
Sales Advisor PT in Aylesbury employer: Tapi Carpets & Floors Limited
Tapi Carpets & Floors is an exceptional employer that values its employees and fosters a vibrant work culture centred around customer service excellence. With a strong emphasis on personal development, you will gain invaluable industry knowledge while enjoying benefits such as a generous colleague discount, a day off for your birthday, and access to a perks platform. Join us in a dynamic environment where your contributions are recognised, and every team member is encouraged to bring their unique flair to the customer experience.
Contact Detail:
Tapi Carpets & Floors Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor PT in Aylesbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tapi. Understand their products and values so you can show off your passion for customer service and flooring. This will help you connect with the team and demonstrate that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about assisting customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat with the Store Manager.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look presentable and professional when you come in for your interview. It shows that you care about the job and respect the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the Tapi family!
We think you need these skills to ace Sales Advisor PT in Aylesbury
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through! We want to see how much you care about helping customers and making their experience memorable.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that matches the role. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Yourself:We’re all about authenticity here at StudySmarter. Don’t be afraid to let your personality come through in your application. We want to know the real you!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board!
How to prepare for a job interview at Tapi Carpets & Floors Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and collections offered by the company. Being able to discuss specific items and how they can meet customer needs will show your enthusiasm and readiness to assist customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to help a customer or resolved a complaint. This will demonstrate your 'no customer left behind' attitude that the company values.
✨Emphasise Teamwork
Since this role involves working closely with a store team, be ready to discuss how you collaborate with others. Share instances where you contributed to a team goal or supported colleagues, as this aligns with the company's focus on teamwork and improving store service.
✨Bring Enthusiasm and Positivity
Your passion for customer service should shine through during the interview. Be upbeat and engaging, showing that you’re not just looking for a job, but genuinely excited about the opportunity to join the Tapi family and contribute to their success.
