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For Companies At a Glance
- Tasks: Assist customers in bringing their vision to life with great products.
- Company: Join the Tapi family, a leader in the flooring industry.
- Benefits: Enjoy a 25% discount, perks platform, and a day off for your birthday.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team and make a real impact on customer experiences.
- Qualifications: Sales-driven, customer-focused, and enthusiastic individuals are encouraged to apply.
The predicted salary is between 12 - 15 £ per hour.
Part-time role working weekends (Saturday & Sunday), 14 hours per week.
The Role
We have an exciting opportunity for someone who is passionate about people and customer service! This role is all about assisting the customer to bring their vision to life through the power of great product. Tapi are offering an enthusiastic, driven individual the opportunity to join the Tapi family. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the flooring business. If you are looking to take the next step and join a revolution, look no further, and apply today.
Your Responsibilities
- Work together with your store team to "wow" our customers at every turn.
- Provide top notch customer service, helping customers with pre-sales queries and order completions, as well as post-sales questions and (very rarely!) escalating the odd complaint.
- Support your team with promotional changes and store housekeeping, and report into one of our fab Store Managers (a master of all things flooring)!
- Always be on the lookout for new ways to improve our store, our service, and better serve our customers.
- We’ll teach you all you need to know about our glorious products and collections, so you can offer bespoke advice to each individual customer.
- We’ll also teach you how to draw and cost a room, so you can deliver flooring excellence to our customers.
The Big Package
- 25% colleague discount
- Salary sacrifice pension
- Perks platform (cheap cinema tickets, cashback and discounts on well-known brands)
- Employee Assistance Programme
- A day off for your birthday
- Cycle to work scheme
About You!
You’re in that little sweet spot of being sales driven AND customer focused. And you’re passionate about what you do. We’re after a speedy thinker who’s nice to their core. A presentable, switched-on, and honest person, who brings a little joy to every interaction. You’re naturally self‑motivated, enthusiastic, and keen to impress. You sweat the small stuff and have a "no customer left behind" attitude (we have a 5* Trust Pilot rating to maintain)! You're up for a challenge and thrive in a busy store environment. You are always on the lookout for ways to improve things for customers, colleagues, and you have a bias towards action.
Tapi Carpets & Floors is an Equal Opportunities Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications.
Sales Advisor in Aylesbury employer: Tapi Carpets & Floors Limited
Contact Detail:
Tapi Carpets & Floors Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Aylesbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tapi and their products. This will not only help you answer questions better but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to 'wow' a customer. Role-play with a friend or family member to get comfortable with handling different situations.
✨Tip Number 3
Be ready to showcase your enthusiasm! During the interview, let your passion for sales and customer service shine through. Share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Sales Advisor in Aylesbury
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through! We want to see how much you care about helping customers and making their experience memorable.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Sales Advisor role. We love seeing how your skills can bring value to our team, so don’t hold back!
Be Yourself: We’re looking for genuine individuals who are nice to their core. Don’t be afraid to let your personality come through in your application – we want to know the real you!
Apply Through Our Website: For the best chance of joining the Tapi family, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board!
How to prepare for a job interview at Tapi Carpets & Floors Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and collections offered by Tapi. Being able to discuss specific items and their benefits will show your enthusiasm and readiness to assist customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlighting your 'no customer left behind' attitude will resonate well with the interviewers and demonstrate that you align with their values.
✨Be Ready to Think on Your Feet
Since this role requires quick thinking in a busy environment, practice responding to hypothetical customer scenarios. This will help you showcase your problem-solving skills and ability to handle complaints gracefully.
✨Emphasise Teamwork
Tapi values collaboration, so be prepared to discuss how you work well in a team. Share instances where you’ve contributed to a team goal or supported colleagues, as this will highlight your fit within their store culture.