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For Companies At a Glance
- Tasks: Drive sales and deliver exceptional customer service as a brand ambassador.
- Company: Join Coach, a leading luxury accessories brand with a modern vision.
- Benefits: Flexible hours, competitive pay, and a vibrant team culture.
- Why this job: Be part of a dynamic team and represent a globally recognised brand.
- Qualifications: Retail experience and strong communication skills are essential.
- Other info: Embrace inclusivity and grow your career in a supportive environment.
The predicted salary is between 10 - 16 £ per hour.
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style. Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.
Primary Purpose
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills and Coach Service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.
Profile
The successful candidate will demonstrate the following proficiencies:
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers’ needs;
- Service all customers according to the Coach Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and support management decisions;
- Demonstrate professional ethics.
Further requirements:
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.
Sales Associate I - CE UK York 16-24 hours employer: Tapestry
Contact Detail:
Tapestry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate I - CE UK York 16-24 hours
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Coach's history, values, and products. This way, you can show off your passion for the brand and how you can embody that free-spirited, all-American attitude.
✨Tip Number 2
Practice your sales pitch! Think about how you would approach a customer on the sales floor. Role-play with a friend or in front of the mirror to nail down your delivery and ensure you can confidently demonstrate those Coach selling skills.
✨Tip Number 3
Show your team spirit! Coach values collaboration, so be ready to discuss how you've worked with others in the past. Share examples of how you’ve encouraged teammates to hit targets and how you can contribute to a positive store environment.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application reflects your enthusiasm for luxury retail and your commitment to exceeding customer expectations. We want to see your personality shine through!
We think you need these skills to ace Sales Associate I - CE UK York 16-24 hours
Some tips for your application 🫡
Show Your Passion for the Brand: When you're writing your application, let your love for Coach shine through! Talk about what you admire about the brand and how you embody that free-spirited, all-American attitude. We want to see your enthusiasm for luxury accessories and lifestyle collections!
Highlight Relevant Experience: Make sure to mention any previous retail or luxury experience you've got. We’re looking for candidates who understand the sales environment and can model those Coach selling skills. Share specific examples of how you've met or exceeded sales goals in the past!
Be Personable and Professional: Your written application should reflect your ability to communicate effectively. Use a friendly tone while maintaining professionalism. Remember, you’ll be representing Coach, so we want to see that you can connect with customers and staff alike!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining the Coach family. We can’t wait to hear from you!
How to prepare for a job interview at Tapestry
✨Know the Brand Inside Out
Before your interview, dive deep into Coach's history, values, and product lines. Understanding their modern luxury approach and what makes them unique will help you speak confidently about the brand and show that you're genuinely interested in being a part of it.
✨Showcase Your Sales Skills
Prepare to discuss specific examples from your previous retail experience where you met or exceeded sales goals. Highlight how you used effective selling techniques and customer service skills to enhance the shopping experience, as this aligns perfectly with the role's expectations.
✨Demonstrate Team Spirit
Coach values teamwork, so be ready to share instances where you collaborated with colleagues to achieve store targets. Emphasise your ability to motivate others and contribute positively to the team dynamic, showcasing your potential as a brand ambassador.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions asked. This not only shows respect but also allows you to tailor your responses effectively. Anticipate follow-up questions by thinking about how your answers relate to the needs of customers and the store's goals.
