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For Companies At a Glance
- Tasks: Engage customers, meet sales goals, and represent the Coach brand with enthusiasm.
- Company: Join Coach, a leader in luxury accessories known for quality and modern design.
- Benefits: Enjoy competitive pay, a vibrant work environment, and opportunities for growth.
- Why this job: Be part of a dynamic team that values innovation, inclusivity, and personal development.
- Qualifications: Must have strong English skills and retail experience; luxury retail background is a plus.
- Other info: Coach promotes diversity and equal opportunity in hiring.
The predicted salary is between 24000 - 36000 £ per year.
Pay: Competitive
Location: London/England
Employment type: Full-Time
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style. Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.
Primary Purpose
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills and service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.
Profile
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviors taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers’ needs;
- Service all customers according to the Coach Approach standards;
- Participate as a team member and encourage the team to meet and exceed performance standards;
- Champion company initiatives and support management decisions;
- Demonstrate professional ethics.
Further Requirements
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and maneuver the sales floor.
Coach is an equal opportunity and affirmative action employer. We pride ourselves on hiring and developing the best people. All employment decisions are based on qualifications relevant to the position, without regard to age, sex, sexual orientation, gender identity, race, religion, or other protected characteristics.
Visit Coach at www.coach.com.
About the company: Tapestry, Inc. is an American multinational luxury fashion holding company.
Sales Associate II - CE UK Canary Wharf (20-39 Hours) employer: Tapestry
Contact Detail:
Tapestry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate II - CE UK Canary Wharf (20-39 Hours)
✨Tip Number 1
Familiarise yourself with Coach's brand values and product lines. Understanding their unique selling points and the overall brand ethos will help you connect better with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your sales techniques by role-playing different customer scenarios. This will not only boost your confidence but also prepare you to handle various customer needs effectively, showcasing your ability to meet and exceed expectations.
✨Tip Number 3
Network with current or former employees of Coach to gain insights into the company culture and expectations. They can provide valuable tips on how to stand out as a candidate and what specific skills to highlight during your conversations.
✨Tip Number 4
Demonstrate your enthusiasm for luxury retail by staying updated on industry trends and competitors. Being knowledgeable about the market will allow you to engage in meaningful conversations with customers and show that you are genuinely invested in the role.
We think you need these skills to ace Sales Associate II - CE UK Canary Wharf (20-39 Hours)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Coach's brand values and their approach to luxury. This will help you tailor your application to reflect how you embody their ethos and can contribute to their goals.
Highlight Relevant Experience: Emphasise any previous retail or customer service experience, especially in luxury environments. Use specific examples to demonstrate how you've met sales goals and provided exceptional service.
Showcase Your Skills: Clearly outline your skills that align with the job description, such as communication, teamwork, and the ability to work in a fast-paced environment. Mention any training or certifications related to sales or customer service.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also connects your personal values with those of Coach. Make sure to mention how you can contribute to the team and enhance the customer experience.
How to prepare for a job interview at Tapestry
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for luxury retail during the interview. Share experiences that highlight your appreciation for high-quality products and how you can embody the brand's values as a Sales Associate.
✨Demonstrate Your Sales Skills
Prepare to discuss specific sales techniques you've used in previous roles. Be ready to provide examples of how you've met or exceeded sales goals, as this will showcase your ability to contribute to the store's success.
✨Emphasise Teamwork and Collaboration
Since the role requires working as part of a team, be prepared to talk about your experience collaborating with colleagues. Highlight instances where you supported team initiatives or helped create a positive work environment.
✨Understand the Brand and Its Values
Research Coach and its brand ethos before the interview. Familiarise yourself with their product lines and recent campaigns, so you can speak knowledgeably about how you would represent the brand and meet customer needs.
