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For Companies At a Glance
- Tasks: Engage customers, meet sales goals, and represent the Coach brand with enthusiasm.
- Company: Join Coach, a leader in luxury accessories known for quality and modern design.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team that values creativity, inclusivity, and customer satisfaction.
- Qualifications: Must have strong English skills and retail experience; luxury retail background is a plus.
- Other info: Coach is committed to diversity and equal opportunity in the workplace.
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.
Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.
SALES ASSOCIATE
Primary Purpose
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers\’ needs are consistently exceeded.
PROFILE
The successful candidate will demonstrate the following proficiencies:
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers\’ needs;
- Service all customers according to the Coach Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and supports management decisions;
- Demonstrate professional ethics.
Further requirements:
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant\’s or employee\’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ID: 58626
Sales Associate I - CE UK Westfield (16 Hours) employer: Tapestry
Contact Detail:
Tapestry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate I - CE UK Westfield (16 Hours)
✨Tip Number 1
Familiarise yourself with Coach's brand values and product lines. Understanding their modern luxury approach and what sets them apart will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your sales techniques and customer service skills. Since you'll be expected to model the sales behaviours taught in training, being able to showcase these skills in a real-world scenario can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous retail experience, especially in luxury environments. Highlight specific examples of how you've met or exceeded sales goals and provided exceptional customer service to demonstrate your fit for the role.
✨Tip Number 4
Show enthusiasm and energy during any interviews or interactions. Coach values high energy on the sales floor, so conveying your excitement about the brand and the role can leave a lasting impression on the hiring team.
We think you need these skills to ace Sales Associate I - CE UK Westfield (16 Hours)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Coach's brand values and ethos. Highlight your understanding of their luxury positioning and how you can embody their all-American attitude in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail, especially in luxury environments. Emphasise any previous roles where you demonstrated sales skills and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to meet sales goals. Use specific examples from your past experiences to illustrate how you can contribute to the store's success.
Showcase Communication Skills: In your application, highlight your proficiency in English and your ability to communicate effectively with customers. Mention any experiences where you successfully managed multiple customers or exceeded their expectations.
How to prepare for a job interview at Tapestry
✨Show Your Passion for the Brand
Before the interview, take some time to research Coach and its values. Be prepared to discuss why you admire the brand and how you can embody its spirit as a Sales Associate. This will demonstrate your enthusiasm and alignment with their mission.
✨Demonstrate Your Sales Skills
Be ready to share specific examples of how you've successfully met sales goals in previous roles. Highlight any techniques or strategies you used to engage customers and close sales, as this is crucial for the position.
✨Emphasise Teamwork
Coach values collaboration, so be sure to mention your experience working in teams. Discuss how you’ve supported colleagues in achieving targets and how you can contribute to a positive team environment at Coach.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might encounter in a luxury retail setting. Prepare responses that showcase your ability to anticipate customer needs and provide exceptional service, reflecting the Coach Approach standards.
