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For Companies At a Glance
- Tasks: Engage customers, meet sales goals, and represent the Coach brand with enthusiasm.
- Company: Join Coach, a leading luxury accessories brand known for quality and modern design.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team that values innovation, inclusivity, and customer satisfaction.
- Qualifications: Must have strong English skills and previous retail experience; luxury retail is a plus.
- Other info: This role requires a passion for fashion and a commitment to exceptional service.
The predicted salary is between 24000 - 36000 £ per year.
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.
Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.
SALES ASSOCIATE
Primary Purpose
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.
PROFILE
The successful candidate will demonstrate the following proficiencies:
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers’ needs;
- Service all customers according to the Coach Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and supports management decisions;
- Demonstrate professional ethics.
Further requirements:
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.
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Sales Associate I - CE UK Bicester (40 Hours) employer: Tapestry
Contact Detail:
Tapestry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate I - CE UK Bicester (40 Hours)
✨Tip Number 1
Familiarise yourself with Coach's brand values and product lines. Understanding their luxury offerings and unique selling points will help you engage customers effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your sales techniques by role-playing different customer scenarios with friends or family. This will help you feel more confident in handling various customer needs and objections, which is crucial for a Sales Associate role.
✨Tip Number 3
Network with current or former employees of Coach to gain insights into the company culture and expectations. They can provide valuable tips on how to stand out as a candidate and what specific skills to highlight.
✨Tip Number 4
Demonstrate your enthusiasm for the role by visiting the store before your interview. Observe the sales process and customer interactions, and be prepared to discuss your observations and how you would contribute to the team.
We think you need these skills to ace Sales Associate I - CE UK Bicester (40 Hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Associate position at Coach. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail, particularly in luxury environments. Use bullet points to make it easy to read and focus on achievements that demonstrate your sales capabilities.
Write a Strong Cover Letter: In your cover letter, express your passion for the Coach brand and your understanding of its values. Highlight specific examples from your past experiences that showcase your ability to meet sales goals and provide excellent customer service.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a luxury retail environment.
How to prepare for a job interview at Tapestry
✨Show Your Passion for the Brand
Before the interview, take some time to research Coach and its values. Be prepared to discuss why you admire the brand and how you can embody its spirit as a Sales Associate. This will demonstrate your enthusiasm and alignment with their mission.
✨Demonstrate Your Sales Skills
Prepare examples from your previous retail experience where you successfully met or exceeded sales goals. Highlight specific techniques you used to engage customers and close sales, as this is crucial for the role.
✨Exhibit Strong Communication Abilities
Since effective communication is key in retail, practice articulating your thoughts clearly and confidently. Be ready to showcase how you would interact with customers and handle multiple inquiries simultaneously.
✨Emphasise Teamwork and Collaboration
Coach values teamwork, so be prepared to discuss how you've worked effectively within a team in the past. Share examples of how you supported colleagues to achieve common goals, which will show that you can contribute positively to the store environment.
