At a Glance
- Tasks: Drive sales and deliver exceptional customer service as a brand ambassador.
- Company: Join Coach, a leading luxury brand with a vibrant team culture.
- Benefits: Competitive pay, flexible hours, and opportunities for growth in retail.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Retail experience and strong communication skills are essential.
- Other info: Embrace a supportive environment that values diversity and personal development.
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.
Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.
SALES ASSOCIATE
Primary Purpose
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.
PROFILE
The successful candidate will demonstrate the following proficiencies:
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers’ needs;
- Service all customers according to the Coach Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and supports management decisions;
- Demonstrate professional ethics.
Further requirements:
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.
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Sales Associate- CE UK BICESTER (32 Hours) employer: Tapestry
Contact Detail:
Tapestry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate- CE UK BICESTER (32 Hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Coach's history, values, and products. This way, you can show off your passion for the brand and how you can embody their ambassador spirit.
✨Tip Number 2
Practice your sales pitch! Think about how you would approach a customer on the sales floor. Role-play with a friend or in front of the mirror to nail those Coach selling skills and demonstrate your ability to meet and exceed sales goals.
✨Tip Number 3
Show your team spirit! During interviews, highlight your experience working in a team and how you’ve encouraged others to hit targets. Coach loves a collaborative vibe, so let them know you’re all about supporting your colleagues.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Coach family. Don’t forget to follow up after applying to keep your name fresh in their minds!
We think you need these skills to ace Sales Associate- CE UK BICESTER (32 Hours)
Some tips for your application 🫡
Show Your Sales Skills: When you're writing your application, make sure to highlight any previous sales experience you have. We want to see how you've met or exceeded sales goals in the past, so don’t be shy about sharing your successes!
Be a Brand Ambassador: Remember, you're applying to represent Coach! Use your application to demonstrate your understanding of the brand and how you can embody its values. Show us how you can connect with customers and create a memorable shopping experience.
Keep It Professional: While we love a friendly tone, make sure your application is polished and professional. Check for spelling and grammar mistakes, and ensure your writing reflects the high standards we uphold at Coach.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Tapestry
✨Know Your Brand
Before the interview, make sure you understand Coach's brand values and what it means to be a brand ambassador. Familiarise yourself with their products and recent campaigns so you can speak confidently about how you would represent the brand.
✨Showcase Your Sales Skills
Prepare examples from your previous retail experience that highlight your sales achievements. Be ready to discuss how you met or exceeded sales goals and how you used effective selling techniques to enhance customer service.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, think of instances where you collaborated with colleagues to achieve store targets. Share how you encouraged others and contributed to a positive team environment during your past experiences.
✨Practice Customer Scenarios
Anticipate questions about handling various customer situations. Prepare to role-play scenarios where you exceed customer expectations, showcasing your ability to multitask and maintain high energy on the sales floor.