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- Tasks: Help customers discover their personal style and showcase Kate Spade products.
- Company: Join a fun and inclusive team at Kate Spade.
- Benefits: Enjoy employee discounts, career progression, and paid volunteering days.
- Other info: Flexible hours and opportunities for social events await you!
- Why this job: Make a real impact by connecting with customers and sharing your passion for fashion.
- Qualifications: Retail experience and strong communication skills are a must.
The predicted salary is between 22000 - 26000 £ per year.
The Stylist will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. They will work with the customer to discover and express their own personal style while showing the customer how to incorporate Kate Spade products into their existing wardrobe.
Key Responsibilities
- Customer Engagement & Styling
- Greet guests warmly and confidently, demonstrating strong product knowledge.
- Actively listen and ask insightful follow‑up questions to understand customer needs.
- Provide styling advice, suggest add‑ons, and create complete looks.
- Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
- Guide customers through purchase decisions and ensure a seamless checkout experience.
- Reinforce and celebrate customer choices, inviting them to return.
- Drive results through strong customer connections and storytelling.
- Demonstrate deep knowledge of the brand and product attributes across all categories.
- Maintain operational excellence, including stockroom organization and POS transactions.
- Give and receive feedback in an honest, constructive manner.
Requirements
- Professional selling skills with exceptional interpersonal and communication abilities.
- Prior experience in a retail environment.
- Ability to multitask, prioritize, and work collaboratively in a team setting.
- Social media awareness and willingness to learn omni/virtual selling techniques.
- English proficiency (or local language proficiency per market).
Schedule
- Ability to work a flexible schedule to meet the needs of the business—including nights, weekends, busy season, and high‑traffic retail days (including but not limited to public holidays).
What Kate Spade can offer you
- An inclusive, innovative, and fun working environment.
- Internal mobility & career progression.
- 1 paid volunteering day per year and opportunities to volunteer with global projects.
- Learning & development opportunities with our Ambassador Programme.
- Regular social events.
- Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils.
- Attractive employee discount.
- Compelling incentive programme.
Equal Opportunity Employment
Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Sales Associate employer: Tapestry
Contact Detail:
Tapestry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Kate Spade's products and values. This way, you can confidently chat about how you can help customers express their personal style with their amazing pieces.
✨Tip Number 2
Practice your customer engagement skills! Role-play with a friend or family member to get comfortable greeting guests and asking insightful questions. The more natural you feel, the better you'll connect with customers during your interview.
✨Tip Number 3
Show off your creativity! Think of unique ways to style outfits using Kate Spade products and be ready to share these ideas in your interview. This will demonstrate your ability to inspire customers and drive sales.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to contribute to the fun and inclusive environment at Kate Spade.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique style shine through! We want to see how you express yourself, so don’t be afraid to showcase your creativity and passion for fashion.
Highlight Relevant Experience: Make sure to mention any previous retail experience or customer service roles you've had. We love seeing how you've engaged with customers and helped them find their perfect look!
Be Specific About Your Skills: Talk about your professional selling skills and communication abilities. We’re looking for someone who can connect with customers, so share examples of how you've done this in the past.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Tapestry
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Kate Spade’s product range. Understand the key attributes and styles of their products so you can confidently discuss how they fit into different customer lifestyles.
✨Practice Active Listening
During the interview, demonstrate your ability to listen actively. Show that you can ask insightful follow-up questions to understand customer needs, just like you would in a real sales scenario.
✨Showcase Your Creativity
Be prepared to share examples of how you’ve used creativity in past roles. Think about how you can suggest add-ons or create complete looks for customers, and be ready to discuss these ideas during your interview.
✨Emphasise Teamwork and Flexibility
Highlight your experience working collaboratively in a team setting. Also, mention your willingness to work flexible hours, as this is crucial in retail, especially during busy seasons.