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- Tasks: Achieve sales goals and deliver the ultimate Kate Spade customer experience.
- Company: Join a fun, inclusive team at Kate Spade.
- Benefits: Enjoy employee discounts, social events, and career progression opportunities.
- Other info: Dynamic environment with opportunities for learning and volunteering.
- Why this job: Be part of a brand that values creativity and customer focus.
- Qualifications: Prior luxury goods experience and strong interpersonal skills preferred.
The predicted salary is between 22000 - 28000 ÂŁ per year.
Achieves individual sales goals. Develops strong product knowledge across all categories. Ensures exemplary customer service by delivering the ultimate Kate Spade experience. Develops a personal clientele through effective use of selling skills, proactive client outreach, and use of client book.
Building Brand Equity Understand and communicate the Kate Spade aesthetic, brand philosophy and lifestyle to the customer. Demonstrate interest and ability to work as part of a team.
Operational Excellence Execute operational tasks as per company directives. Accurately process all POS transactions. Adhere to and apply visual directives, ensure that store standards are executed daily. Heightened responsibility as Keyholder for the store.
Skills and Abilities Required Professional selling skills and exceptional interpersonal skills. Prior luxury goods experience preferred. Proactive ability to multi-task and prioritise. Works well in a team environment.
What Kate Spade can offer you An inclusive, innovative, and fun working environment. Internal mobility & career progression. 1 paid volunteering day per year and opportunities to volunteer with global projects. Learning & development opportunities with our Ambassador Programme. Regular social events. Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils. Attractive employee discount. Compelling incentive programme.
Competencies for All Employees
- Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation quickly and directly; is not afraid to take negative action when necessary.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyses both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Competencies for All People Managers
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
- Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.
Keyholder in London employer: Tapestry
Contact Detail:
Tapestry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Keyholder in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Kate Spade's aesthetic and values. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your selling skills! Role-play with a friend or family member to sharpen your ability to engage customers and close sales. Remember, it's all about creating that ultimate customer experience.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend events where you can meet people from the company. Building relationships can give you an edge in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to contribute to the Kate Spade experience.
We think you need these skills to ace Keyholder in London
Some tips for your application 🫡
Show Off Your Sales Skills: When you're writing your application, make sure to highlight your sales achievements. We want to see how you've smashed your sales goals in the past and how you can bring that same energy to Kate Spade!
Know the Brand: Take some time to understand the Kate Spade aesthetic and brand philosophy. We love it when applicants can communicate this passion in their applications, so let us know why you’re excited about being part of the team!
Team Player Vibes: Since teamwork is key, don’t forget to mention your experience working collaboratively. Share examples of how you’ve contributed to a team environment and how you can bring that spirit to our store.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tapestry
✨Know Your Product
Before the interview, dive deep into Kate Spade's product range and brand philosophy. Familiarise yourself with their aesthetic and lifestyle to show that you can communicate this effectively to customers.
✨Showcase Your Selling Skills
Prepare examples of your professional selling experiences, especially in luxury goods. Be ready to discuss how you've achieved sales goals and built a personal clientele through proactive outreach.
✨Demonstrate Team Spirit
Since teamwork is crucial, think of instances where you've successfully collaborated with others. Highlight your ability to work well in a team environment and how you contribute to building morale.
✨Embrace Change and Ambiguity
Be prepared to discuss how you've handled change or uncertainty in previous roles. Show that you can adapt quickly and maintain a positive attitude, which is essential for a Keyholder position.