Account Manager, Wholesale - Lifestyle in London

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

Primary Purpose: The Account Manager is responsible for driving the growth and development of Coach Footwear across European Wholesale, strengthening existing partnerships and building the client portfolio in line with growth strategies. The successful individual will leverage their proficiency in Wholesale Sales to:

• Develop Coach’s Footwear category across key European Wholesale accounts by driving existing partnerships, implementing growth strategies, and identifying new business opportunities.
• Manage sales appointments in four markets a year and present assortment strategies tailored to each account, informed by performance and seasonal regional strategy.
• Collect and process orders, ensuring alignment with OTB expectations and key seasonal product messages.
• Support the Sales Manager with developing a European growth strategy for the Footwear category and establishing the processes needed for successful execution.
• Analyse year-on-year growth and produce seasonal trade reports that highlight sales performance, seasonal product wins, challenges, and opportunities for internal and external audiences.
• Develop short and mid-term plans to achieve sales and turnover targets, while supporting the Sales Manager with longer-term commercial plans and regional strategies for key accounts.
• Track and present weekly and quarterly sales performance, creating action plans where needed and maximising ATS opportunities.
• Own seasonal and yearly OTB planning and long-range planning.
• Build strong relationships with accounts through regular touchpoints and maintain an agile approach to business needs.
• Work with Finance to review and evaluate account profitability.
• Partner with the Marketing team to develop tailored plans for key accounts, ensuring media plans align with regional strategy and trade activity.
• Deliver strong operational execution by partnering with Wholesale Customer Service to manage the order lifecycle, support order book conversion, and liaise with Accounts Receivable on customer payments.

The accomplished individual will possess:

• Extensive experience managing retail wholesale portfolios for brick-and-mortar and online.
• Experience overseeing accounts across Europe, with the ability to navigate diverse market dynamics.
• Strong expertise in Footwear and/or Ready-to-Wear product categories.
• Proficient in Microsoft 365, including Excel & PowerPoint.
• Flexibility to travel across Europe as required.
• Collaborative team player, highly motivated and target-driven.
• Highly analytical with an eye for detail and ability to translate data into actionable points.
• Excellent written and verbal communication skills.
• Strong organisational and time-management skills.
• Ability to perform well under pressure in a fast-paced, high-performance environment while maintaining accuracy.
• Agile approach to business development, with the ability to pivot in response to changing business needs.

Please be advised that we are unable to provide visa sponsorship for this position. As such, you will only be considered if you already possess the right to work in the UK.

What Tapestry can offer you:

• Hybrid working (3 days working from the office, 2 days remote).
• Option to finish early on a Friday (Flex Fridays).
• 1 Paid Volunteering Day per year and opportunities to volunteer with global projects.
• Learning & Development opportunities.
• Internal mobility & career progression.
• Regular Social Events - Seasonal & Cultural.
• Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council.

Other benefits include:

• 25 days holiday in addition to bank holidays.
• Annual Incentive Plan (company performance bonus).
• Multi brand discount up to 50% off – Coach and Kate Spade.
• Private Healthcare with health assessment (Bupa).
• Bupa rewards - Financial wellbeing support and wellness discounts.
• Private Dental Cover.
• Free 24/7 support for family building, fertility and menopause with Maven.
• Eyecare vouchers.
• Employee Assistance Program.
• Employer Pension Contribution.
• Gym discount.
• Interest free season ticket loan.
• Cycle to work scheme.

At Tapestry, we are committed to building a diverse & inclusive workforce. We know that having a wide range of perspectives and experiences makes us more innovative and brings us closer to our consumers. If you are interested in this role but do not believe you meet all the set criteria, that’s ok. We are happy to work with individuals who have the drive, passion, agility and willingness to learn. So, take a chance and apply; you may just be who we are looking for. We would be delighted to hear from you.

Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.