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For Companies At a Glance
- Tasks: Lead a vibrant team, drive sales, and create an inclusive shopping experience.
- Company: Join the stylish and innovative Kate Spade family.
- Benefits: Enjoy a fun work environment, career growth, and attractive employee discounts.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: 2+ years of retail management experience and strong communication skills.
- Other info: Flexible schedule with opportunities for volunteering and social events.
The predicted salary is between 30000 - 40000 £ per year.
As an Assistant Store Leader you partner with the Store Leader to maximize store productivity and profitability through leadership, coaching, and operational excellence. You set the tone on the sales floor, elevate service through omni‑channel and virtual selling, and create an inclusive environment where associates can thrive as their authentic selves.
Key Responsibilities
- Model Kate Spade Service behaviours and selling standards; lead a high‑energy, client‑focused environment.
- Drive omni‑channel and virtual selling; ensure clienteling through client books, outreach, and loyalty programmes.
- Empower the team to personalize experiences and resolve customer issues effectively.
- Lead customer data capture to support marketing and repeat business.
Team Development & Leadership
- Recruit, onboard, and develop diverse talent; provide coaching and manage underperformance.
- Set clear goals, review KPIs (traffic, conversion, UPT, AUR), and coach to results.
- Act as Store Leader in their absence; foster an inclusive, motivating culture.
- Build community networks to support recruiting and brand awareness.
Sales & Business Planning
- Own store sales plans and forecasts; create action plans to address business opportunities.
- Inspire the team to exceed performance standards across all selling channels.
- Partner with corporate teams to analyse market data and optimise strategies.
Brand & Visual Standards
- Champion Kate Spade's aesthetic and philosophy; maintain brand and operating standards.
- Execute visual directives and ensure an impeccable store environment.
- Communicate sell‑through, stock trends, and customer feedback to improve results.
Operational Excellence
- Oversee opening/closing procedures, cash handling, and facility security.
- Manage schedules and payroll budgets; adjust staffing to business needs.
- Ensure compliance with policies, safety, and loss prevention standards.
- Support inventory management, cycle counts, and shipment accuracy.
- Manage live stream shopping sessions and leverage social media trends to drive engagement.
Requirements
- 2+ years of retail management experience (fashion/lifestyle or comparable environment).
- A combination of education and experience will be considered.
- Strong leadership communication, and organisational skills.
- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook; experienced with retail systems.
- Ability to analyse selling reports, identify trends, and react quickly.
- Strong English language proficiency.
Schedule: Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).
What Kate Spade can offer you
- An inclusive, innovative, and fun working environment.
- Internal mobility & career progression.
- 1 paid volunteering day per year and opportunities to volunteer with global projects.
- Learning & development opportunities with our Ambassador Programme.
- Regular social events.
- Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils.
- Attractive employee discount.
- Compelling incentive programme.
Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, colour, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognised protected basis prohibited by applicable law.
Assistant Store Leader in Gretna employer: Tapestry
Contact Detail:
Tapestry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Leader in Gretna
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've empowered your team or resolved customer issues effectively. Being able to share these experiences will demonstrate your capability as an Assistant Store Leader.
✨Tip Number 3
Don’t forget to ask questions during your interview! Inquire about their omni-channel strategies or how they foster an inclusive environment. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates directly from us.
We think you need these skills to ace Assistant Store Leader in Gretna
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for retail and how you connect with customers.
Tailor Your Experience: Make sure to highlight your relevant experience in retail management. We’re looking for specific examples of how you've led teams, driven sales, and created an inclusive environment. Tailoring your application to the role will make you stand out!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tapestry
✨Know the Brand Inside Out
Before your interview, dive deep into Kate Spade's brand values, aesthetic, and service behaviours. Familiarise yourself with their latest collections and marketing campaigns. This will not only show your passion for the brand but also help you align your answers with their core values during the interview.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved store performance. Highlight how you’ve empowered others, resolved conflicts, and driven results. This is crucial as the role requires strong leadership and coaching abilities.
✨Emphasise Customer Engagement Strategies
Think about how you can enhance customer experiences through omni-channel selling and clienteling. Be ready to discuss specific strategies you've used in the past to engage customers and drive loyalty. This will demonstrate your understanding of the role's responsibilities.
✨Be Ready for Operational Questions
Since operational excellence is key, brush up on your knowledge of retail management practices, including inventory management and cash handling. Prepare to discuss how you've managed schedules and budgets effectively in previous roles, as this will be a significant part of the job.