Assistant Store Manager I - CE UK BROMPTON ROAD (40 Hours)

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

ASSISTANT STORE MANAGER

Primary Purpose

The Assistant Store Manager leads the store with their Store Manager by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Coach Standards. We are looking for an exceptional Assistant Store Manager that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Coach Service standards. In return, you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career.

PROFILE

The successful individual will leverage their proficiency to:

• Take ownership and accountability for the store and support the Store Manager;
• Show leadership through role modeling Coach Service behaviours and Coach selling standards;
• Demonstrate empowerment to solve customer problems and meet customers' needs;
• Inspire team to meet and exceed performance standards;
• Act as an advocate for the team, able to motivate others to achieve results;
• Communicate effectively with store manager, peers, supervisors, and corporate partners;
• Assist in developing plans to address key business issues, and utilize plans to impact business and achieve desired results;
• Able to influence others to gain support to achieve goals and complete projects;
• Demonstrate effective time management skills.

The accomplished individual will possess:

• Experience in a retail service environment in a position of management;
• Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook;
• Ability to communicate effectively with customers and staff and maneuver the sales;
• Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, and public holidays.

Our Competencies for All Employees

• Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air.