Account Executive, Marketplace

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

We are a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry’s commitment to equity, inclusion, and diversity.

Primary Purpose: The Account Executive will support with developing and maintaining the Tapestry Marketplace channel through strategic and operational execution of product launches, driving in-season performance against sales and margin targets, and playing a key role in building and nurturing partner relationships.

The successful individual will leverage their proficiency in Online Trading to:

• Build strong relationships with Marketplace partners across channels and Tapestry’s brands, ensuring key KPI’s are met and exceeded.
• Drive performance against sales and margin targets and maximizing in-season opportunities.
• Support the execution of new product launches on multiple Marketplace channels.
• Compile weekly trade reports and provide analysis to inform trading actions to fuel growth.
• Identify regional product opportunities and market trends, providing consolidated feedback to inform seasonal and core assortment needs.
• Build knowledge of product, consumer and competition in local markets and provide feedback to key internal stakeholders.
• Partner with the Inventory Management team to understand and highlight existing business risks and opportunities regarding product investments and inventory. Ensure optimal stocks are maintained in line with upcoming promotional strategies, marketing initiatives and key trading periods.
• Support with maximising product visibility onsite, e.g. building catalogue tree edit visual guides for partners.
• Support weekly and monthly onsite execution for Marketplace site content, including homepage refreshes, category banners, navigation banners etc.
• Support with building communication tools to highlight assortment strategies and monthly quarterly hindsight to the business.
• Build relationships and establish trust with regional Wholesale Sales, Buying, Finance and Marketing teams.
• Support the Customer Service team with specific retailer/customer queries where necessary.

The accomplished individual will possess:

• Minimum 3 years digital trading experience (wholesale/direct retail).
• Highly numerate with strong analytical skills and financial acumen.
• Multi-category experience in a planning environment.
• Strong commercial mindset.
• Strong Excel skills (VLOOKUP, pivot tables, sum ifs etc).
• Knowledge of the fashion or accessories luxury goods market and Marketplace segment.
• Experience supporting European markets.

An outstanding professional will have:

• 2+ years’ experience within a Marketplace business model.
• Experience of working within a global company/brand.
• Creative problem solving and strategic thinking skills with strong business acumen.
• Ability to make key decisions under pressure and deadlines.
• Experience of building effective global partnerships and interacting successfully with diverse individuals at all levels.
• Clear and confident presentation skills to deliver key messages to senior leadership.

What Tapestry can offer you:

• Hybrid working (3 days working from the office, 2 days remote).
• Option to finish early on a Friday (Flex Fridays).
• 1 Paid Volunteering Day per year and opportunities to volunteer with global projects.
• Other benefits include:

• 25 days holiday in addition to bank holidays.
• Annual Incentive Plan (company performance bonus).
• Multi brand discount up to 50% off – Coach, Kate Spade, Stuart Weitzman.
• Private Healthcare with health assessment (Bupa).
• Bupa rewards – Financial wellbeing support and wellness discounts.
• Free 24/7 support for family building, fertility and menopause with Maven.
• Private Dental Cover.
• Eyecare vouchers.
• Employee Assistance Program.
• Employer Pension Contribution.
• Gym discount.
• Interest free season ticket loan.
• Cycle to work scheme.

Our Competencies for All Employees:

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air;

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