Wholesale Operations Specialist

Wholesale Operations Specialist

Full-Time 35000 - 45000 £ / year (est.) Home office (partial)
Tapestry, Inc.

At a Glance

  • Tasks: Support Tapestry's Wholesale business by improving processes and ensuring market readiness.
  • Company: Join Tapestry, a diverse and inclusive global brand house.
  • Benefits: Enjoy hybrid working, competitive salary, and generous holiday allowance.
  • Other info: Opportunities for career progression and regular social events await you.
  • Why this job: Make an impact in a dynamic environment while developing your skills.
  • Qualifications: Experience in Wholesale Operations or related fields is preferred.

The predicted salary is between 35000 - 45000 £ per year.

Explore the possibilities across our global house of brands. Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.

Primary Purpose: The Wholesale Operations Specialist will develop and improve scalable processes to support the commercial efforts of the Tapestry Wholesale business in EMEAI, ensuring systems, prices, and structures are in place to support accurate downstream execution.

The successful individual will leverage their proficiency in Wholesale Operations to:

  • Work with key cross functional partners to ensure market readiness for seasonal buys and in-season reorders
  • Partner with IT, Buying & Merchandising teams to ensure product, inventory and pricing information accuracy
  • Collaborate with key stakeholders to drive further development of order taking tools and drive operational excellence and greater commercial visibility
  • Own and manage the Seasonal Milestone Calendar to ensure alignment across all partners for key deadlines
  • Act as point of contact for upstream system and setup queries including account setup, pricing maintenance and reporting dependencies, ensuring compliance throughout
  • Own all not-for-sale activities to ensure a best in class in-store experience across regional doors. Partner with Wholesale Customer Experience, Finance and suppliers to ensure all packaging, VM & uniform orders are fulfilled on time and within budget
  • Provide operational support to internal and external teams for current and prospective customers by communicating current and new processes
  • Continuously drive process improvements, identifying opportunities to improve accuracy, efficiency, and resilience
  • Support the Senior Wholesale Operations Analyst by providing operational context for variances and investigations, as well as troubleshooting system or setup‐related issues impacting reports

The accomplished individual will possess:

  • Proven experience in Wholesale Operations or a related field (e.g., Operations, Supply Chain) within a retail environment
  • Hands-on experience with NuORDER or JOOR, SAP, and MicroStrategy
  • A strong sense of ownership, with experience contributing to projects and driving process improvements
  • Ability to build and maintain effective relationships with cross-functional internal and external stakeholders
  • Strong problem-solving skills, with the confidence to navigate ambiguity, think critically, and proactively identify and resolve issues
  • Solid Excel skills, with excellent attention to detail and a high level of accuracy
  • Excellent written and verbal communication skills, with the confidence to influence stakeholders and drive outcomes
  • Self-motivated and proactive, with the ability to work independently, manage competing priorities, and remain adaptable in a fast-paced environment

What Tapestry can offer you:

  • Hybrid working (Tuesday - Thursday working from the office, Monday and Friday working remotely)
  • Option to finish early on a Friday (Flex Fridays)
  • 1 paid volunteering day per year and opportunities to volunteer with global projects
  • Learning & development opportunities
  • Internal mobility & career progression
  • Regular social events - seasonal & cultural
  • Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council

Other benefits include:

  • 25 days holiday in addition to bank holidays
  • Annual Incentive Plan (company performance bonus)
  • Multi brand discount up to 50% off – Coach and Kate Spade.
  • Private healthcare with health assessment (Bupa)
  • Bupa rewards - Financial wellbeing support and wellness discounts
  • Private dental cover
  • Free 24/7 support for family building, fertility and menopause with Maven
  • Eyecare vouchers
  • Employee assistance programme
  • Enhanced employer pension contribution
  • Gym discount
  • Interest free season ticket loan
  • Cycle to work scheme

At Tapestry, we are committed to building a diverse & inclusive workforce. We know that having a wide range of perspectives and experiences makes us more innovative and brings us closer to our consumers. If you are interested in this role but do not believe you meet all the set criteria, that’s ok. We are happy to work with individuals who have the drive, passion, agility and willingness to learn. So, take a chance and apply; you may just be who we are looking for. We would be delighted to hear from you.

Wholesale Operations Specialist employer: Tapestry, Inc.

Tapestry is an exceptional employer that champions inclusivity and personal growth, offering a dynamic work culture in Greater London. Employees benefit from a hybrid working model, generous holiday allowances, and extensive learning opportunities, all while being part of a collaborative team that values creativity and innovation. With a strong commitment to diversity and employee well-being, Tapestry provides a supportive environment where individuals can thrive and make a meaningful impact.

Tapestry, Inc.

Contact Details:

Tapestry, Inc. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Wholesale Operations Specialist

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its culture. Understand Tapestry's values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of their unique story.

Tip Number 3

Practice your answers to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing your experience in Wholesale Operations.

Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your enthusiasm for the role.

We think you need these skills to ace Wholesale Operations Specialist

Wholesale Operations
Cross-Functional Collaboration
Inventory Management
Order Management Systems (NuORDER, JOOR)
SAP
MicroStrategy
Process Improvement

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Wholesale Operations Specialist role. Highlight your relevant experience in Wholesale Operations or related fields, and don’t forget to showcase your problem-solving skills and attention to detail!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with Tapestry’s values. Be sure to mention any hands-on experience with tools like NuORDER or SAP.

Showcase Your Communication Skills:Since excellent written communication is key for this role, make sure your application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Tapestry!

How to prepare for a job interview at Tapestry, Inc.

Know Your Numbers

As a Wholesale Operations Specialist, you'll need to be comfortable with data. Brush up on your Excel skills and be ready to discuss how you've used data to drive decisions in past roles. Bring examples of reports or analyses you've done that improved processes.

Understand the Brand

Familiarise yourself with Tapestry's brands, like Coach and Kate Spade. Know their market positioning, recent campaigns, and product lines. This will show your genuine interest and help you connect your experience to their business goals during the interview.

Showcase Your Problem-Solving Skills

Prepare to discuss specific challenges you've faced in previous roles, especially in wholesale operations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight how you navigated ambiguity and drove results.

Build Relationships

Since this role involves collaboration with various teams, think of examples where you've successfully built relationships with cross-functional partners. Be ready to share how you communicate effectively and influence stakeholders to achieve common goals.