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- Tasks: Engage customers and drive sales while representing the Coach brand with style.
- Company: Join Coach, a leader in luxury accessories with a vibrant, inclusive culture.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be part of a dynamic team and make a real impact in luxury retail.
- Qualifications: Retail experience and a passion for customer service are essential.
- Other info: Exciting career development opportunities in a supportive environment.
The predicted salary is between 13 - 16 £ per hour.
Location: Edinburgh, EDH, GB
Company: Tapestry
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
SALES ASSOCIATE
Primary Purpose
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.
PROFILE
The successful candidate will demonstrate the following proficiencies:
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers’ needs;
- Service all customers according to the Coach Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and support management decisions;
- Demonstrate professional ethics.
Further requirements:
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, colour, creed, religion, ethnicity, national origin, alien, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Visit Coach at www.coach.com.
Sales Associate II - CE UK Edinburgh (20-39 Hours) for - Edinburgh, EDH, GB - location employer: Tapestry, Inc.
Contact Detail:
Tapestry, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate II - CE UK Edinburgh (20-39 Hours) for - Edinburgh, EDH, GB - location
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Coach's history, values, and products. This way, you can show off your passion for the brand and how you can embody its spirit as a Sales Associate.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of the mirror. Focus on how you would engage customers, meet their needs, and showcase your ability to exceed expectations on the sales floor.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Coach, giving you an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can tailor your application to highlight your retail experience and how it aligns with Coach's values.
We think you need these skills to ace Sales Associate II - CE UK Edinburgh (20-39 Hours) for - Edinburgh, EDH, GB - location
Some tips for your application 🫡
Show Your Passion for Luxury Retail: When you're writing your application, let your love for luxury retail shine through! Share any experiences you've had in similar environments and how they shaped your understanding of customer service and brand representation.
Highlight Your Sales Skills: Make sure to emphasise your sales achievements and how you’ve met or exceeded targets in the past. We want to see how you can contribute to our store goals, so don’t hold back on showcasing your sales prowess!
Be Authentic and Personable: Remember, we’re looking for someone who can connect with customers. Use a friendly tone in your application that reflects your personality. Show us how you can be a brand ambassador and create memorable experiences for our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re serious about joining our team at Coach!
How to prepare for a job interview at Tapestry, Inc.
✨Know Your Brand
Before the interview, take some time to really understand Coach as a brand. Familiarise yourself with their products, values, and what sets them apart in the luxury market. This will not only help you answer questions more confidently but also show your genuine interest in the role.
✨Showcase Your Sales Skills
Be prepared to discuss your previous retail experience and how it relates to the Sales Associate position. Think of specific examples where you met or exceeded sales goals, and be ready to explain the strategies you used. This will demonstrate your ability to contribute to the store's success.
✨Emphasise Customer Service
Since the role involves delivering exceptional customer service, think of instances where you went above and beyond for a customer. Share these stories during the interview to highlight your commitment to meeting customer needs and enhancing their shopping experience.
✨Team Player Attitude
Coach values teamwork, so be sure to express your ability to work collaboratively with others. Prepare examples of how you've supported your colleagues in past roles, whether through sharing best practices or helping to achieve team goals. This will show that you're not just focused on individual success but also on contributing to the team's performance.
