At a Glance
- Tasks: Drive sales and deliver exceptional customer service as a brand ambassador.
- Company: Join Coach, a leading luxury accessories brand with a modern vision.
- Benefits: Competitive pay, inclusive culture, and opportunities for growth.
- Other info: Exciting environment with a focus on personal development and teamwork.
- Why this job: Be part of a dynamic team and represent a globally recognised brand.
- Qualifications: Retail experience and strong communication skills are essential.
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Coach
Wirral, CHW, GB
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.
Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.
SALES ASSOCIATE
Primary Purpose
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.
PROFILE
The successful candidate will demonstrate the following proficiencies:
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers’ needs;
- Service all customers according to the Coach Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and supports management decisions;
- Demonstrate professional ethics.
Further requirements:
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.
Job Segment: Brand Ambassador, Retail Sales, Marketing, Retail, Sales
Sales Associate II - CE UK Cheshire Oaks (20-39 Hours) for - Wirral, CHW, GB - location employer: Tapestry, Inc.
At Coach, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and inclusivity. Our Sales Associates enjoy comprehensive training, opportunities for personal growth, and the chance to represent a globally recognised luxury brand in the heart of Wirral. With a commitment to employee development and a supportive team environment, working at Coach means being part of a dynamic family that values your contributions and encourages you to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate II - CE UK Cheshire Oaks (20-39 Hours) for - Wirral, CHW, GB - location
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Coach's history, values, and products. This way, you can show off your passion for the brand and how you can embody its spirit as a Sales Associate.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of the mirror. Focus on how you would engage customers, meet their needs, and showcase your ability to hit those sales targets. Confidence is key!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Coach. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Coach team. Let’s get you that Sales Associate role!
We think you need these skills to ace Sales Associate II - CE UK Cheshire Oaks (20-39 Hours) for - Wirral, CHW, GB - location
Some tips for your application 🫡
Show Your Passion for Luxury Retail:When writing your application, let your love for luxury retail shine through! Share any experiences you've had in similar environments and how they shaped your understanding of customer service and brand representation.
Highlight Your Sales Skills:Make sure to emphasise your sales achievements and how you’ve met or exceeded targets in the past. We want to see how you can contribute to our store goals, so don’t hold back on showcasing your sales prowess!
Be Authentic and Personable:Remember, we’re looking for someone who can connect with customers. Use a friendly tone in your application that reflects your personality. Show us how you can be a brand ambassador for Coach by being genuine and approachable.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Tapestry, Inc.
✨Know the Brand Inside Out
Before your interview, make sure you research Coach thoroughly. Understand their values, product lines, and what sets them apart in the luxury market. This knowledge will help you demonstrate your passion for the brand and show that you're a perfect fit as a Sales Associate.
✨Showcase Your Sales Skills
Prepare to discuss your previous retail experience and how you've successfully met sales goals. Think of specific examples where you exceeded expectations or provided exceptional customer service. This will highlight your ability to contribute to the store's success.
✨Emphasise Teamwork
As a Sales Associate, you'll be part of a team. Be ready to talk about how you've collaborated with colleagues in the past to achieve common goals. Mention any experiences where you supported your team or helped create a positive work environment.
✨Practice Your Communication Skills
Since effective communication is key in retail, practice articulating your thoughts clearly and confidently. You might even want to role-play common customer interactions. This will help you feel more comfortable during the interview and showcase your ability to connect with customers.
