At a Glance
- Tasks: Engage customers, meet sales goals, and represent the Coach brand with enthusiasm.
- Company: Join Coach, a leader in luxury accessories known for quality craftsmanship and modern design.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team that values innovation, inclusivity, and customer satisfaction.
- Qualifications: Must have strong English skills and previous retail experience; luxury retail background is a plus.
- Other info: Coach is committed to diversity and equal opportunity in the workplace.
The predicted salary is between 24000 - 36000 £ per year.
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Coach
York, YOR, GB
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.
Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.
SALES ASSOCIATE
Primary Purpose
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.
PROFILE
The successful candidate will demonstrate the following proficiencies:
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers’ needs;
- Service all customers according to the Coach Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and supports management decisions;
- Demonstrate professional ethics.
Further requirements:
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.
Job Segment: Brand Ambassador, Retail Sales, Marketing, Retail, Sales
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Sales Associate I - CE UK York (40 Hours) employer: Tapestry, Inc.
Contact Detail:
Tapestry, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate I - CE UK York (40 Hours)
✨Tip Number 1
Familiarise yourself with Coach's brand values and product lines. Understanding their luxury offerings and unique selling points will help you engage customers effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your sales techniques by role-playing with friends or family. This will help you become comfortable with the Coach selling skills and service training, allowing you to confidently meet and exceed customer expectations on the sales floor.
✨Tip Number 3
Network with current or former employees of Coach to gain insights into the company culture and expectations. They can provide valuable tips on how to embody the brand ambassador role and excel in a luxury retail environment.
✨Tip Number 4
Demonstrate your enthusiasm for teamwork during any interviews or informal meetings. Highlight experiences where you've successfully collaborated with others to achieve sales goals, as this aligns with Coach's emphasis on team performance.
We think you need these skills to ace Sales Associate I - CE UK York (40 Hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Associate at Coach. Highlight your ability to meet sales goals and provide excellent customer service in your application.
Tailor Your CV: Customise your CV to reflect your previous retail experience, especially in luxury environments. Emphasise any relevant skills such as communication, teamwork, and sales techniques that align with Coach's values.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of its ethos. Mention specific examples of how you've exceeded sales targets or provided exceptional customer service in past roles.
Proofread Your Application: Ensure your application is free from spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in a luxury retail environment like Coach.
How to prepare for a job interview at Tapestry, Inc.
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Coach and its products during the interview. Research the brand's history, values, and current collections so you can speak knowledgeably about what makes Coach unique.
✨Demonstrate Sales Skills
Prepare to discuss your previous retail experience and how you've successfully met sales goals in the past. Use specific examples to illustrate your ability to engage customers and drive sales.
✨Emphasise Teamwork
Since the role requires collaboration with team members, be ready to share examples of how you've worked effectively in a team environment. Highlight any experiences where you supported colleagues to achieve common goals.
✨Practice Customer Service Scenarios
Anticipate questions related to customer service and prepare responses that showcase your ability to meet and exceed customer needs. Think of scenarios where you turned a challenging situation into a positive experience for the customer.