At a Glance
- Tasks: Drive sales and deliver exceptional customer service as a brand ambassador.
- Company: Join Coach, a leader in luxury accessories with a vibrant culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in a dynamic environment.
- Why this job: Be part of a stylish team and make a real impact on customer experiences.
- Qualifications: Retail experience and a passion for luxury fashion are essential.
- Other info: Embrace inclusivity and innovation in a supportive workplace.
Sales Associate I – CE UK York 16-24 hours
Coach
York, YOR, GB
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free‑spirited, all‑American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.
Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.
SALES ASSOCIATE
Primary Purpose
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.
PROFILE
The successful candidate will demonstrate the following proficiencies:
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers’ needs;
- Service all customers according to the Coach Approach standards;
- Participate as a team member and encourage the team to meet and exceed performance standards;
- Champion company initiatives and support management decisions;
- Demonstrate professional ethics.
Further requirements:
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.
Job Segment: Brand Ambassador, Retail Sales, Marketing, Retail, Sales
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Sales Associate I - CE UK York 16 hours employer: Tapestry, Inc.
Contact Detail:
Tapestry, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate I - CE UK York 16 hours
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Coach's history, values, and products. This way, you can show off your passion for the brand and how you can embody that free-spirited, all-American attitude they love.
✨Tip Number 2
Practice your sales pitch! Think about how you would approach a customer on the sales floor. Role-play with a friend or in front of the mirror to nail those Coach selling skills and demonstrate your ability to meet and exceed customer needs.
✨Tip Number 3
Show your team spirit! Coach values collaboration, so be ready to discuss how you've worked as part of a team in the past. Share examples of how you’ve encouraged others to hit their targets and how you can contribute to a positive store environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Coach family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Sales Associate I - CE UK York 16 hours
Some tips for your application 🫡
Show Your Passion for the Brand: When you're writing your application, let your love for Coach shine through! Talk about why you admire the brand and how you embody its values. We want to see that you can be a true ambassador for Coach.
Highlight Relevant Experience: Make sure to mention any previous retail or luxury experience you've got. We’re looking for candidates who understand the sales environment and can connect with customers effortlessly. Don’t hold back on those achievements!
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description and show us how your skills align with what we’re looking for. It’ll make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tapestry, Inc.
✨Know the Brand Inside Out
Before your interview, make sure you research Coach thoroughly. Understand their history, values, and what sets them apart in the luxury market. This will not only impress your interviewers but also help you articulate how you can embody the brand's ethos as a Sales Associate.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've met or exceeded sales goals in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to contribute to the store's success and align with Coach's sales training.
✨Emphasise Customer Service Excellence
Be ready to share experiences where you went above and beyond for customers. Highlight your ability to anticipate needs and provide exceptional service, as this is crucial for a role at Coach. Remember, they want someone who can act as a true brand ambassador.
✨Bring High Energy and Positivity
During the interview, let your enthusiasm shine through! Coach values high energy on the sales floor, so be sure to convey your passion for retail and luxury products. A positive attitude can make a significant difference in how you're perceived by the interviewers.