At a Glance
- Tasks: Engage customers, meet sales goals, and represent the Coach brand with enthusiasm.
- Company: Join Coach, a leader in luxury accessories known for quality craftsmanship and modern design.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team that values innovation, inclusivity, and customer satisfaction.
- Qualifications: Must have strong English skills and previous retail experience; luxury retail background is a plus.
- Other info: Coach is committed to diversity and equal opportunity in the workplace.
The predicted salary is between 24000 - 36000 £ per year.
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Coach
Leeds, YOR, GB
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.
Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.
SALES ASSOCIATE
Primary Purpose
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.
PROFILE
The successful candidate will demonstrate the following proficiencies:
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers’ needs;
- Service all customers according to the Coach Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and supports management decisions;
- Demonstrate professional ethics.
Further requirements:
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.
Job Segment: Brand Ambassador, Retail Sales, Marketing, Retail, Sales
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Sales Associate I - CE UK Leeds (40 Hours) employer: Tapestry, Inc.
Contact Detail:
Tapestry, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate I - CE UK Leeds (40 Hours)
✨Tip Number 1
Familiarise yourself with Coach's brand values and product lines. Understanding their luxury offerings and unique selling points will help you engage customers effectively and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Practice your sales techniques by role-playing different customer scenarios. This will prepare you to handle various customer interactions confidently, showcasing your ability to meet and exceed their needs on the sales floor.
✨Tip Number 3
Network with current or former employees of Coach to gain insights into the company culture and expectations. This can provide you with valuable information that may help you stand out as a candidate.
✨Tip Number 4
Demonstrate your enthusiasm for teamwork and collaboration. Since the role involves working closely with others, highlighting your ability to support and motivate team members can make a positive impression during the hiring process.
We think you need these skills to ace Sales Associate I - CE UK Leeds (40 Hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Associate at Coach. Highlight your relevant experience in retail and customer service that aligns with their expectations.
Tailor Your CV: Customise your CV to reflect your skills and experiences that are most relevant to the luxury retail environment. Emphasise any previous roles where you demonstrated sales success and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of its values. Mention specific examples of how you've exceeded sales goals or provided exceptional customer service in past roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in the luxury retail sector.
How to prepare for a job interview at Tapestry, Inc.
✨Show Your Brand Knowledge
Before the interview, make sure to research Coach and its products. Understand their brand values and what sets them apart in the luxury market. This will help you demonstrate your passion for the brand and how you can embody its ethos as a Sales Associate.
✨Demonstrate Sales Skills
Prepare to discuss your previous retail experience and how you've successfully met sales goals in the past. Be ready to share specific examples of how you’ve used effective selling techniques and customer service skills to enhance the shopping experience.
✨Emphasise Teamwork
As a Sales Associate, you'll be part of a team. Highlight your ability to work collaboratively with others and support your colleagues in achieving store targets. Share examples of how you've contributed to a positive team environment in previous roles.
✨Practice Customer Interaction Scenarios
Anticipate questions about how you would handle various customer scenarios. Practice responses that showcase your ability to meet customer needs, resolve issues, and provide exceptional service, all while maintaining the high standards expected by Coach.