At a Glance
- Tasks: Support daily operations and ensure a customer-ready store environment.
- Company: Join the vibrant team at Kate Spade, a global lifestyle brand.
- Benefits: Enjoy flexible hours, employee discounts, and opportunities for growth.
- Other info: Engage in social events and volunteer opportunities with a diverse team.
- Why this job: Be part of a fun, inclusive culture while gaining retail experience.
- Qualifications: Previous retail experience and a passion for customer service.
The predicted salary is between 60000 - 70800 £ per year.
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.
The Sales Support Associate ensures an organized, efficient, and customer-ready store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and operational standards.
Key Responsibilities- Manage and process inbound deliveries promptly; monitor and prioritize daily workload.
- Organize and maintain accessibility of merchandise in stockroom and selling floor.
- Maintain knowledge of stock levels, unit counts, and sales performance.
- Support floor moves and ensure selling floor is consistently stocked throughout the day.
- Execute price changes and markdowns as required.
- Maintain cleanliness and organization standards across selling floor, stockroom, and offsite/warehouse.
- Audit compliance and work toward achieving shrinkage goals.
- Team-oriented mindset with willingness to collaborate.
- Strong communication and interpersonal skills.
- Ability to multi-task, remain results-driven, and adapt to change.
- Previous retail service experience; passion for retail and the service industry.
- Excellent client service and communication skills; ability to maneuver the sales floor and engage multiple customers.
- Strong communication and an elevated sense of personal style.
- Social media awareness and willingness to learn omni/virtual selling techniques.
- Ability to work in a fast-paced environment.
- Strong English language proficiency.
Schedule: Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).
What Kate Spade can offer you:- An inclusive, innovative, and fun working environment.
- Internal mobility & career progression.
- 1 paid volunteering day per year and opportunities to volunteer with global projects.
- Learning & development opportunities with our Ambassador Programme.
- Regular social events.
- Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils.
- Attractive employee discount.
- Compelling incentive programme.
Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.
Support Associate in Portsmouth employer: Tapestry, Inc.
Tapestry, Inc. is an excellent employer that prioritises the professional growth and well-being of its staff, particularly in the role of LAC Tutor at Djanogly City Academy. With a supportive network and comprehensive training provided, employees can thrive in a collaborative environment that values continuous development and a clear vision for educational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Support Associate in Portsmouth
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Tapestry, Inc., may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Support Associate in Portsmouth
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Tapestry, Inc. that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Tapestry, Inc. will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Tapestry, Inc. and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Tapestry, Inc.
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Tapestry, Inc., it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Tapestry, Inc.!
