At a Glance
- Tasks: Engage customers, meet sales goals, and represent the Kate Spade brand with enthusiasm.
- Company: Join Kate Spade, a vibrant part of Tapestry, known for its playful sophistication and inclusivity.
- Benefits: Enjoy flexible hours, a dynamic work environment, and opportunities for personal growth.
- Why this job: Be part of a fun team that values creativity and customer connection in luxury retail.
- Qualifications: Must have strong English skills and previous retail experience; luxury retail background is a plus.
- Other info: Kate Spade is committed to diversity and equal opportunity in hiring.
Crisp color, graphic prints and playful sophistication are the hallmarks of kate spade new york. From handbags to clothing and décor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Primary Purpose
The Muse contributes to achieving store goals in sales, productivity, and service by utilizing Kate Spade selling skills, and Kate Spade Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Kate Spade to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.
PROFILE
The successful candidate will demonstrate the following proficiencies:
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers’ needs;
- Service all customers according to the Kate Spade Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and supports management decisions;
- Demonstrate professional ethics.
Further requirements:
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at www.katespade.com.
Job Segment: Brand Ambassador, Retail Sales, Stock, Marketing, Retail, Sales
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Muse II (Sales/Stock Associate) - KS UK Bicester (22.5-37 Hours) employer: Tapestry, Inc.
Contact Detail:
Tapestry, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Muse II (Sales/Stock Associate) - KS UK Bicester (22.5-37 Hours)
✨Tip Number 1
Familiarise yourself with Kate Spade's brand values and product range. Understanding their unique style and customer base will help you connect better with potential customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Practice your sales techniques by role-playing different customer scenarios. This will prepare you to handle multiple customers simultaneously and anticipate their needs, which is crucial for meeting the expectations outlined in the job description.
✨Tip Number 3
Network with current or former employees of Kate Spade. They can provide valuable insights into the company culture and expectations, which can give you an edge in understanding how to excel in the role.
✨Tip Number 4
Demonstrate your enthusiasm for teamwork and collaboration. Since the role involves working closely with others to meet performance standards, showcasing your ability to support and motivate team members can set you apart from other candidates.
We think you need these skills to ace Muse II (Sales/Stock Associate) - KS UK Bicester (22.5-37 Hours)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Kate Spade's brand identity, values, and product offerings. This will help you tailor your application to reflect your understanding of their ethos and how you can contribute as a brand ambassador.
Highlight Relevant Experience: Emphasise any previous retail or customer service experience, especially in luxury environments. Use specific examples to demonstrate how you've met sales goals and provided exceptional service in past roles.
Showcase Your Skills: Clearly outline your skills that align with the job requirements, such as effective communication, teamwork, and the ability to multitask. Provide examples of how you've successfully used these skills in a retail setting.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the brand. Mention why you want to work for Kate Spade and how your values align with theirs, while also addressing your sales and service capabilities.
How to prepare for a job interview at Tapestry, Inc.
✨Show Your Brand Knowledge
Before the interview, make sure to research Kate Spade's brand values and product offerings. Demonstrating your understanding of their unique style and commitment to customer service will show that you are genuinely interested in the role.
✨Emphasise Your Sales Experience
Be prepared to discuss your previous retail experience, especially in luxury environments. Highlight specific examples where you met or exceeded sales goals, as this aligns with the expectations for the Muse position.
✨Demonstrate Team Spirit
Since teamwork is crucial in retail, think of examples where you successfully collaborated with colleagues to achieve store targets. This will illustrate your ability to work well within a team and support management decisions.
✨Prepare for Customer Scenarios
Anticipate questions about how you would handle various customer interactions. Practice responses that showcase your ability to meet customer needs and provide exceptional service, reflecting the Kate Spade Approach standards.