At a Glance
- Tasks: Drive sales and deliver exceptional customer service as a brand ambassador.
- Company: Join the vibrant team at Kate Spade, a leader in luxury retail.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Other info: Great opportunity for personal growth and to work with a supportive team.
- Why this job: Be part of a stylish brand and make customers feel special every day.
- Qualifications: Retail experience and a passion for luxury fashion are essential.
The predicted salary is between 24000 - 36000 £ per year.
Primary Purpose
The Muse contributes to achieving store goals in sales, productivity, and service by utilizing Kate Spade selling skills and Kate Spade Service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Kate Spade to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.
Profile
- Understand how individual productivity impacts the store
- Behave like a brand ambassador
- Model sales behaviours taught in company sales training programs
- Maintain high energy on the sales floor
- Consistently achieve sales goals
- Able to work with multiple customers simultaneously
- Consistently anticipate and meet customers’ needs
- Service all customers according to the Kate Spade Approach standards
- Participate as a team member and encourage team to meet and exceed performance standards
- Champion company initiatives and support management decisions
- Demonstrate professional ethics
Further Requirements
- Very good English proficiency (essential)
- Previous experience in a retail service environment (essential)
- Background in working in luxury retail (desirable)
- Ability to communicate effectively with customers and staff and maneuver the sales floor
Equality Statement
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.
Muse II (Sales Associate) - KS UK Cheshire Oaks (22.5-37 Hours) for - Cheshire, LND, GB - location in Ellesmere Port employer: Tapestry, Inc.
At Kate Spade, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a Sales Associate at our Cheshire Oaks location, you will enjoy competitive benefits, ongoing training, and opportunities for personal growth while representing a brand known for its creativity and style. Join us in creating memorable customer experiences and be part of a team that values your contributions and encourages your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Muse II (Sales Associate) - KS UK Cheshire Oaks (22.5-37 Hours) for - Cheshire, LND, GB - location in Ellesmere Port
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Tapestry, Inc., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Tapestry, Inc.!
We think you need these skills to ace Muse II (Sales Associate) - KS UK Cheshire Oaks (22.5-37 Hours) for - Cheshire, LND, GB - location in Ellesmere Port
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Tapestry, Inc., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Tapestry, Inc. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Tapestry, Inc. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Tapestry, Inc.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
