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For Companies At a Glance
- Tasks: Drive sales and deliver exceptional customer service as a brand ambassador.
- Company: Join Coach, a leading luxury accessories brand with a modern vision.
- Benefits: Competitive pay, inclusive culture, and opportunities for growth.
- Why this job: Be part of a dynamic team and represent a globally recognised brand.
- Qualifications: Retail experience and strong communication skills are essential.
- Other info: Embrace a vibrant work environment with a focus on personal development.
The predicted salary is between 24000 - 36000 £ per year.
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style. Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.
SALES ASSOCIATE
Primary Purpose
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.
PROFILE
The successful candidate will demonstrate the following proficiencies:
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers’ needs;
- Service all customers according to the Coach Approach standards;
- Participate as a team member and encourage the team to meet and exceed performance standards;
- Champion company initiatives and support management decisions;
- Demonstrate professional ethics.
Further requirements:
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.
Sales Associate I - CE UK Westfield Stratford (40 Hours) in London employer: Tapestry, Inc.
Contact Detail:
Tapestry, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate I - CE UK Westfield Stratford (40 Hours) in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Coach's history, values, and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of the mirror. Highlight how you can meet and exceed customer needs using the Coach selling skills. Confidence is key, and we want you to shine on that sales floor!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Coach. Plus, it shows your enthusiasm for the role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us. Don’t miss out on your chance to join the Coach family!
We think you need these skills to ace Sales Associate I - CE UK Westfield Stratford (40 Hours) in London
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your love for Coach shine through! Share why you admire the brand and how its values resonate with you. This will help us see you as a true ambassador for Coach.
Highlight Relevant Experience: Make sure to mention any previous retail or luxury experience you have. We want to know how your background can contribute to our team and help us achieve those sales goals together!
Be Personable and Engaging: Your written application should reflect your personality. Use a friendly tone and engage us with your communication skills. Remember, we’re looking for someone who can connect with customers effortlessly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Tapestry, Inc.
✨Know the Brand Inside Out
Before your interview, take some time to research Coach and its values. Understand their approach to luxury and how they position themselves in the market. This will not only help you answer questions more effectively but also show your genuine interest in the brand.
✨Showcase Your Sales Skills
Be prepared to discuss your previous retail experience and how it relates to the role of a Sales Associate. Think of specific examples where you exceeded sales goals or provided exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, come ready to share experiences where you collaborated with others to achieve a common goal. Highlight how you can motivate and support your colleagues, as well as how you embody the brand ambassador spirit.
✨Practice Your Communication Skills
Effective communication is key in retail, especially in luxury environments. Practice articulating your thoughts clearly and confidently. You might even want to role-play potential customer interactions to demonstrate your ability to anticipate and meet customer needs.