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- Tasks: As a Key Holder, you'll drive sales and deliver exceptional customer service.
- Company: Join Kate Spade, a vibrant brand known for its playful sophistication and inclusivity.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a creative team that values personal style and customer connection.
- Qualifications: Previous luxury retail experience is preferred; strong interpersonal skills are essential.
- Other info: This role offers a chance to represent a globally recognised brand.
The predicted salary is between 24000 - 36000 £ per year.
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Kate Spade
London, LND, GB
Crisp color, graphic prints and playful sophistication are the hallmarks of kate spade new york. From handbags to clothing and décor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Primary Purpose
The Keyholder contributes to achieving store goals in sales, productivity, and service by utilizing Kate Spade selling skills, and Kate Spade Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Kate Spade to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.
PROFILE
Client & Service Expert
- Develops strong product knowledge across all categories;
- The sales associate is responsible for ensuring exemplary customer service by delivering the ultimate Kate Spade experience;
- Able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book.
Building Brand Equity
- Understand and communicate the Kate Spade aesthetic, brand philosophy and lifestyle to the customer;
- Demonstrate interest and ability to work as part of a team.
Operational Excellence
- Execute operational tasks as per company directives;
- Accurately processes all POS transactions;
- Adhere to and apply visual directives, ensure that store standards are executed daily;
- Heightened responsibility as Keyholder for the store.
Skills and Abilities Required
- Professional selling skills and exceptional interpersonal skills;
- Prior luxury goods experience preferred;
- Proactive ability to multi-task and prioritize;
- Works well in a team environment.
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at www.katespade.com.
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Key Holder I - KS UK St Pancras (37.5 Hours) employer: Tapestry, Inc.
Contact Detail:
Tapestry, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder I - KS UK St Pancras (37.5 Hours)
✨Tip Number 1
Familiarise yourself with the Kate Spade brand and its aesthetic. Understanding their product lines, style, and customer base will help you connect with potential customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your selling skills by role-playing different customer scenarios. This will prepare you to handle various customer needs and objections effectively, showcasing your ability to provide exceptional service.
✨Tip Number 3
Network with current or former employees of Kate Spade. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when engaging with the hiring team.
✨Tip Number 4
Demonstrate your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. Highlighting your ability to work well in a team environment will resonate with the company's values.
We think you need these skills to ace Key Holder I - KS UK St Pancras (37.5 Hours)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Kate Spade's aesthetic, brand philosophy, and lifestyle. This will help you convey your passion for the brand in your application.
Highlight Relevant Experience: Emphasise any prior experience in luxury goods or retail. Showcase your professional selling skills and exceptional interpersonal abilities in your CV and cover letter.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Key Holder position. Mention how your skills align with their goals in sales, productivity, and service.
Showcase Teamwork Skills: Since the role requires working well in a team environment, provide examples of past experiences where you successfully collaborated with others to achieve common goals.
How to prepare for a job interview at Tapestry, Inc.
✨Know the Brand Inside Out
Before your interview, make sure you understand Kate Spade's aesthetic, brand philosophy, and lifestyle. Familiarise yourself with their product range and recent collections to demonstrate your passion for the brand.
✨Showcase Your Selling Skills
Prepare to discuss your previous sales experiences and how you've met or exceeded targets. Be ready to share specific examples of how you've provided exceptional customer service and built a personal clientele.
✨Emphasise Teamwork
As a Keyholder, you'll need to work well within a team. Highlight your ability to collaborate with others and contribute positively to a team environment during the interview.
✨Demonstrate Operational Excellence
Be prepared to talk about your experience with operational tasks, such as processing transactions and adhering to visual directives. Show that you understand the importance of maintaining store standards and executing tasks efficiently.
