At a Glance
- Tasks: Bring Tapestry's iconic brands to life and deliver exceptional customer service.
- Company: Join Tapestry, a global house of brands that values inclusivity and individuality.
- Benefits: Enjoy 28 days holiday, up to 50% discount, and health cash plans.
- Other info: Dynamic team culture with opportunities for career progression.
- Why this job: Make an impact in retail while growing personally and professionally.
- Qualifications: Retail experience and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Explore the possibilities across our global house of brands. Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.
Brand Ambassadors bring Tapestry's iconic brands to life in department stores by championing our values, supporting key business goals and delivering exceptional customer service. In this role, you'll report to the Senior Regional Brand Ambassador and partner closely with Tapestry teams, store leadership, and shopfloor colleagues to drive brand visibility, growth, and overall performance.
Primary Purpose:
- Deliver a seamless, elevated customer experience by leveraging brand training, tools, and resources to uphold exceptional service standards.
- Proactively develop clienteling strategies and in-store event ideas, and support and co-host activations that drive engagement and sales.
- Build strong partnerships with local retail teams to gain insights into customer profiles and emerging opportunities.
- Track and analyse store performance against targets and present actionable plans to the Senior Regional Brand Ambassador when needed.
- Identify growth opportunities by observing in-store activity, including new activations, local events, and omni-channel engagement strategies.
- Build strong relationships with department store management to improve brand visibility and customer loyalty.
- Execute visual merchandising guidelines and ensure new season collections are prominently displayed and aligned with delivery schedules.
- Manage product deliveries and replenishment and ensure back-of-house areas are clean, organised, and well-maintained.
- Complete trade reports promptly, ensuring key product insights and callouts are communicated clearly and efficiently.
- Collaborate with the Senior Regional Brand Ambassador to coordinate effective shopfloor coverage, ensuring optimal staffing levels to support business needs and customer experience.
The accomplished individual will possess:
- Minimum of two years' experience in a retail environment, with a proven track record of delivering results.
- Available to work varied hours as required by the store and Tapestry, including evenings, weekends, and bank holidays.
- Familiarity with department store operations, including customer service, merchandising, and sales strategies.
- Strong communication, organisational, and analytical skills.
- Knowledge of current industry trends and the ability to apply insights to enhance business outcomes.
- Self-motivated and proactive approach to business development.
- Collaborative team player, passionate about contributing to a positive team culture and achieving shared goals.
What Tapestry can offer you:
- 28 days holiday.
- Multi-brand discount up to 50% off Coach & Kate Spade New York.
- Health cash plan.
- Free 24/7 support for family building, fertility and menopause.
- Employee assistance program.
- Employer pension contribution.
- Gym and fitness product discount.
- 1 paid volunteering day per year and opportunities to volunteer with global projects.
- Learning & development and career progression opportunities.
- Equity, Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council.
Please note, benefits may vary depending on the role and location.
Brand Ambassador - Cheadle in Cheadle Hulme employer: Tapestry, Inc.
Tapestry is an exceptional employer that champions inclusivity and personal growth, offering a vibrant work culture where creativity and collaboration thrive. As a Brand Ambassador in Cheadle, you'll enjoy comprehensive benefits including generous holiday allowances, multi-brand discounts, and opportunities for career progression, all while being part of a team that values your unique contributions and supports your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Brand Ambassador - Cheadle in Cheadle Hulme
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Tapestry's values and products. This way, when you chat with potential employers or during interviews, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can be a game-changer in landing that Brand Ambassador role.
✨Tip Number 3
Practice your pitch! Prepare a short, engaging introduction about yourself that highlights your retail experience and customer service skills. This will help you make a great first impression when meeting hiring managers or at networking events.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Tapestry family. So, go ahead and hit that apply button!
We think you need these skills to ace Brand Ambassador - Cheadle in Cheadle Hulme
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love the brand and the idea of being a Brand Ambassador. Share your personal experiences with our products or similar brands to make it relatable.
Tailor Your CV:Make sure your CV is tailored specifically for this role. Highlight your retail experience and any customer service achievements that align with what we're looking for. We love seeing how your skills can contribute to our team!
Be Authentic:Don’t be afraid to be yourself in your application. We value individuality and want to know what makes you unique. Share your ideas on how you would engage customers and promote our brand – creativity is key!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to explore more about our culture and values while you’re at it!
How to prepare for a job interview at Tapestry, Inc.
✨Know the Brand Inside Out
Before your interview, dive deep into Tapestry's brands like Coach and Kate Spade. Understand their values, recent campaigns, and customer engagement strategies. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Customer Service Skills
As a Brand Ambassador, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you’ve built relationships and created memorable experiences that align with Tapestry's commitment to customer focus.
✨Be Ready to Discuss Visual Merchandising
Since visual merchandising is part of the role, think about how you would approach it. Bring ideas on how to display products effectively and engage customers. Discuss any relevant experience you have in this area to show you’re proactive and creative.
✨Prepare for Team Collaboration Questions
Tapestry values teamwork, so expect questions about collaboration. Think of times when you worked with others to achieve a goal or resolve a conflict. Be ready to share how you fostered a positive team culture and contributed to shared objectives.
