Account Executive, Wholesale - Online (12-month FTC)

Account Executive, Wholesale – Online (12-month FTC)

Tapestry

London, LND, GB

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

We are a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry\’s commitment to equity, inclusion, and diversity.

Primary Purpose: The Account Executive will join the Online Wholesale Sales team for a 12-month fixed-term contract and support with maintaining and developing key and multi-brand online accounts for Coach and Kate Spade in Europe.

The successful individual will leverage their proficiency in Wholesale to:

1. Assist the Account Manager with requests and requirements for European online accounts
2. Track sales weekly, monthly, quarterly and yearly and produce seasonal trade reports to highlight wins, challenges and opportunities
3. Work closely with cross-functional teams to manage the order lifecycle: order upload, tracking inbound and outbound shipments, ensuring the smooth shipment of the order book
4. Share updated ATS lists on a weekly basis for both brands, recommend swaps and reorders to drive in-season trade
5. Develop short-term seasonal plans to meet sell-through targets and present in monthly sell-through meetings
6. Participate in trade calls and raise queries/concerns where relevant
7. Manage weekly site canvassing to drive trade and in-season actions
8. With the support of the Account Manager, communicate with Accounts Receivable on payment issues, claims, and queries
9. Support the Account Manager during 4 markets a year across Women’s & Men’s Leathergoods, assist during appointments and manage pre-market preparation (e.g. line sheets, Go to Market deck, imagery)
10. Communicate clear deadlines to accounts and manage orders and processing in NuOrder
11. Support the Account Manager with planning quarterly and yearly sales forecasts
12. Own the management of the client database, update cross-functional teams on organizational changes and ensure the correct contacts are used across all teams
13. Partner with Wholesale Customer Service to ensure timely deliveries and highlight concerns ahead of time with the Account Manager where relevant
14. Liaise with Marketing & PR teams on marketing activations, ensure products are delivered on time, available, and ready to go-live in line with marketing timelines
15. Partner with Demand Planning and Wholesale Operations on warehouse delivery dates and delays

The accomplished individual will possess:

1. Previous experience in a similar role within Wholesale/Sales, or Online Merchandising/Buying
2. Highly analytical, strong numerical skills and proven experience tracking and analysing trade/sales data
3. Proficient in Microsoft 365, including Excel & PowerPoint
4. Highly motivated, ambitious and target driven to achieve sales
5. Team player, confident and personable
6. A self-starter with the ability to independently manage time and workload effectively
7. Strong organisation, communication, and problem-solving skills

What Tapestry can offer you:

1. Hybrid working (3 days working from the office, 2 days remote)
2. Option to finish early on a Friday (Flex Fridays)
3. 1 Paid Volunteering Day per year and opportunities to volunteer with global projects
4. Internal mobility & career progression
5. Regular Social Events – Seasonal & Cultural
6. Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council

Other benefits include:

1. 25 days holiday in addition to bank holidays (pro rata)
2. Tapestry brand discount up to 50% off Coach, Kate Spade, Stuart Weitzman
3. Private Healthcare with health assessment (Bupa)
4. Bupa rewards – Financial wellbeing support and wellness discounts
5. Free 24/7 support for family building, fertility and menopause with Maven
6. Employee Assistance Program

Our Competencies for All Employees:

1. Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
2. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
3. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
4. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air;

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