Tapcart is hiring a UK-based support specialist to own the European queue, triage and resolve issues across Shopify and mobile apps. You will work with teams across debugging tools and integrations, and help build a scalable support playbook for a growing region.
You will collaborate with Product and Fin teams, document learnings, and contribute to a robust Help Center while maintaining strong communication with merchants and cross-functional teams.
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EU Technical Support Engineer – Shopify & Apps in London employer: Tapcart
At Tapcart, we pride ourselves on fostering a dynamic and empowering work environment where every team member has the autonomy to drive real outcomes. As our first Technical Support Agent in the UK, you'll play a pivotal role in shaping our support strategy for European merchants, all while enjoying competitive benefits such as a generous salary, employer-contributed private medical care, and flexible time off. Join us to be part of a lean team that values innovation, collaboration, and personal growth in the fast-paced world of mobile commerce.
