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For Companies At a Glance
- Tasks: Provide excellent customer service, stock shelves, and maintain store appearance.
- Company: Join the dynamic team at Morrisons Daily.
- Benefits: Enjoy a competitive salary, company pension, and free on-site parking.
- Why this job: Be part of a fast-paced environment where every day is different and impactful.
- Qualifications: No experience needed, just a willingness to learn and lead.
- Other info: Flexible morning and evening shifts with support always nearby.
The predicted salary is between 24000 - 30000 £ per year.
Job Description
We\’re looking for a Customer Service Assistant to join our team at Morrisons Daily. As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same.
You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store\’s appearance, as well as working with the Sale of Petrol products from our forecourt.
As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback.
With your guidance, your store will always remain a safe place to work and shop.
You will be Responsible For
- I know my customers and serving them with passion and pride, giving great natural service.
- I work across all areas of the store including, online, the tills, replenishment, vending and stock routines to ensure tasks are completed to meet the needs of our customers.
- Putting into practice the training I have received to ensure we work all work safely.
- Being knowledgeable about my stores performance, understanding the part I play and what we need to do together to deliver profit.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- Ensuring I arrive and leave at the start and end of my shift to ensure I am paid accurately for the hours I work.
- I keep myself, my colleagues and customers safe by following the security procedures and wearing safety equipment where available.
- I always follow the think 25 policy when serving age restricted products to all customers.
- I work in a clean, tidy and organised manner keeping the store clear of congestion.
- At certain times I may be responsible for running the shift in the absence of my Shift Leader and Store Manager.
- I ensure I follow all the training I have received in order to keep the myself, others and the store safe and legal.
We are looking for someone who can work morning and evening shifts, .5.45am to 2.15pm and 1.45pm to 10.15pm, you would be working alone but there is always support near by if needed.
Previous experience is not required, but a willingness to learn and lead is important, work load is spread but organisation is key in this role
Job Type: Full-time
Pay: £12.50 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Experience:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Customer Service Assistant employer: Tap Retail Ltd.
Contact Detail:
Tap Retail Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Morrisons Daily. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their customer service journey.
✨Tip Number 2
Practice your people skills! As a Customer Service Assistant, you'll be interacting with customers all day. Think about scenarios where you can demonstrate your ability to provide excellent service. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look presentable for your interview. Wear something smart-casual that reflects the retail environment. It shows you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and get back to you quickly. Plus, you’ll be one step closer to joining our team and making a difference in customer service!
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping customers and creating a positive shopping experience.
Highlight Relevant Skills: Even if you don’t have direct experience, think about skills that relate to the role. Mention your ability to work in a fast-paced environment, your organisational skills, and any teamwork experiences. We love seeing how you can contribute!
Be Yourself: We value authenticity! Don’t be afraid to let your personality come through in your application. Share a bit about who you are and what makes you unique. It helps us get to know you better!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tap Retail Ltd.
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Service Assistant does at Morrisons Daily. Familiarise yourself with the key responsibilities like providing excellent customer service, stocking shelves, and maintaining store appearance. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you've provided great customer service. Whether it's resolving a complaint or going the extra mile for a customer, be ready to share these stories. This will demonstrate your ability to put customers at the heart of everything you do, which is crucial for this position.
✨Be Ready for Shift Work Questions
Since the role involves working morning and evening shifts, be prepared to discuss your availability. Highlight your flexibility and willingness to adapt to different schedules. This shows that you're committed and ready to take on the demands of the job.
✨Emphasise Teamwork and Safety
Morrisons Daily values a safe working environment, so be sure to mention your understanding of safety procedures and teamwork. Talk about how you can contribute to a safe and organised store, and how you would support your colleagues, especially when running a shift in the absence of a leader.