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- Tasks: Join as a Junior IT Project Engineer, providing helpdesk support and delivering IT projects.
- Company: A well-established IT solutions provider focused on growth and development.
- Benefits: Enjoy 25+ days of leave, flexible work options, healthcare support, and more perks.
- Why this job: Gain hands-on experience with a clear path to senior roles in a supportive environment.
- Qualifications: 2 years of IT support experience, strong communication skills, and a full UK driving license required.
- Other info: Structured training and certification opportunities available for career progression.
The predicted salary is between 27000 - 32000 £ per year.
Location: Hybrid (Office & Client Sites)
Salary: £27,000 – £32,000
Contract Type: Full-Time
My client, a well-established IT solutions provider, is looking for a Junior IT Project Engineer to join their growing team. This role offers a fantastic opportunity to develop your technical expertise through hands-on experience, with a clear progression path into a senior engineering role.
The Role
This hybrid position combines onsite helpdesk support with professional services project delivery, ensuring a varied and engaging workload. Initially, you will work closely with senior engineers, shadowing them on projects to gain a deep understanding of technical implementations.
Key Responsibilities – Helpdesk & Onsite Support:
- Act as the primary onsite engineer for technical issues that cannot be resolved remotely.
- Provide direct support to clients, ensuring all IT-related problems are logged and managed efficiently.
- Escalate complex issues where necessary while maintaining clear communication with clients.
- Work with third-party suppliers and vendors as required.
- Maintain detailed documentation of system configurations and client interactions.
Key Responsibilities – Professional Services Engineering:
- Assist in delivering at least 1-2 IT infrastructure projects per month, increasing as your expertise grows.
- Work alongside project managers to ensure work is completed on time and within scope.
- Create detailed technical documentation, including Scopes of Work (SOW).
- Adapt to challenges during project implementation and provide agile solutions.
- Communicate effectively with internal teams and clients before, during, and after project completion.
Skills & Experience Required
- Strong communication skills and a customer-focused approach.
- Minimum of 2 years’ experience in IT support within a corporate or services environment.
- Hands-on experience with Windows 7/8/10, PC hardware troubleshooting, and MacOS support.
- Good working knowledge of Active Directory, Office 365, and Exchange.
- Basic understanding of networking concepts such as VLANs, patching, and NTFS permissions.
- A full UK driving license and access to a vehicle.
Desirable Qualifications (Not Essential):
- Experience working with Microsoft Server OS (2008/2012/2016).
- Industry certifications such as CompTIA A+, N+, MS-900, MS-100, MS-101.
- Familiarity with Ubiquiti, Meraki, Netgear, and enterprise-level security solutions.
- Prior experience in a Managed Service Provider (MSP) environment.
What’s on Offer?
- 25+ days of annual leave, increasing with service (plus bank holidays).
- Flexible working options, including work-from-home incentives.
- Bupa Cash Plan for healthcare support.
- Cycle scheme & discounted gym membership.
- Paid charity day to support a cause of your choice.
- Free onsite parking.
This company values career progression, offering structured training and certification opportunities to help you grow in your role. If you’re looking for an exciting IT position with hands-on experience and professional development, apply today!
Ready to take the next step? Submit your application now #J-18808-Ljbffr
Junior IT Project Engineer employer: Tank Recruitment
Contact Detail:
Tank Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Project Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with Windows and MacOS support during the interview. Be prepared to discuss specific troubleshooting scenarios you've encountered and how you resolved them.
✨Tip Number 2
Familiarize yourself with the company's projects and clients. Research their IT infrastructure solutions and be ready to discuss how your skills can contribute to their ongoing projects.
✨Tip Number 3
Demonstrate your communication skills by preparing examples of how you've effectively interacted with clients or team members in previous roles. This will show that you have a customer-focused approach, which is crucial for this position.
✨Tip Number 4
If you have any relevant certifications, such as CompTIA A+ or Microsoft certifications, be sure to mention them during your discussions. They can set you apart from other candidates and show your commitment to professional development.
We think you need these skills to ace Junior IT Project Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and project engineering. Emphasize your hands-on experience with Windows, MacOS, and any networking knowledge you possess.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your customer-focused approach and communication skills.
Showcase Relevant Experience: If you have experience with IT infrastructure projects or working in a Managed Service Provider environment, be sure to include this in your application. Highlight any certifications you hold that are relevant to the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Tank Recruitment
✨Show Your Technical Skills
Be prepared to discuss your hands-on experience with Windows, PC hardware troubleshooting, and MacOS support. Highlight specific examples where you've successfully resolved technical issues, as this will demonstrate your capability to handle the role's responsibilities.
✨Communicate Clearly
Since strong communication skills are essential for this position, practice articulating your thoughts clearly. Be ready to explain complex technical concepts in simple terms, especially how you would communicate with clients during support scenarios.
✨Demonstrate Customer Focus
Emphasize your customer-focused approach by sharing experiences where you went above and beyond to assist clients. This could include instances of managing client expectations or resolving issues efficiently while maintaining a positive relationship.
✨Prepare for Project Scenarios
Since the role involves assisting in IT infrastructure projects, think about past projects you've worked on. Be ready to discuss your role, the challenges faced, and how you contributed to successful outcomes, showcasing your ability to adapt and provide agile solutions.
