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- Tasks: Replace windscreens and calibrate advanced driver assistance systems while providing top-notch customer service.
- Company: Join the New Zealand AA, a trusted brand with over 120 years of helping Kiwis on their adventures.
- Benefits: Enjoy free AA Membership, birthday leave, discounted insurance, and a fully maintained vehicle.
- Why this job: Be part of a dynamic team that values diversity and offers exciting career growth opportunities.
- Qualifications: 2-4 years in automotive glazing or a technical role, with strong communication and organisational skills.
- Other info: Relocation assistance may be available; we celebrate your authentic self!
The predicted salary is between 28800 - 43200 £ per year.
Location: Christchurch City, Canterbury
Job type: Full time
Duration: Permanent
Description
Are you skilled in automotive glazing and looking for an opportunity to showcase your expertise while delivering top-notch customer service? Join the AA as an Automotive Glazier and Calibration Technician, where you will play a key role in replacing and repairing windscreens and recalibrating ADAS (Advanced Driver Assistance Systems) technology. Your work will directly support AA business partners, members, and customers, ensuring the highest standards of service and safety.
Key Responsibilities:
- Replace and repair damaged windscreens according to vehicle manufacturer specifications.
- Perform calibration of ADAS technology fitted to windscreens after replacements.
- Provide exceptional service to AA Members, business partners, and customers.
- Maintain AA Auto Glass vehicles, tools, and equipment to high standards.
- Collaborate with internal teams, including Operations Coordinators and Contact Centre staff.
- Uphold health and safety standards, actively participating in hazard identification and corrective actions.
- Manage customer feedback professionally to ensure a positive experience.
Candidate Requirements:
- 2-4 years of experience in a similar automotive glazing or technical role.
- Strong knowledge of automotive systems and processes.
- Excellent communication and customer service skills.
- Ability to work independently with minimal supervision.
- Strong organizational skills and attention to detail.
- Flexibility with working hours and a reliable work ethic.
- Relocation assistance may be available and can be discussed during recruitment.
- Benefits include free AA Membership for you and your whānau*, NZAA Super Scheme with 2% employer contributions, a day off for your birthday, discounted insurance, and fully maintained vehicle, mobile phone, and uniform.
About Us
For over 120 years, we\’ve been helping Kiwis on their adventures! Today, we\’re one of New Zealand\’s most respected and trusted brands. From our humble beginnings as a motoring enthusiast\’s club, the New Zealand AA has grown into a large, dynamic organisation offering many services and products to more than 1.1 million Members. We offer more than roadside assistance; we\’re evolving and expanding into new businesses, providing new challenges and opportunities. Join us and take your career on its next adventure! We celebrate diversity and welcome your authentic self.
Please click \’Apply Now\’ to submit your application or register your interest. Reference #: JR100345
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Glazier & Calibration Technician - Napier employer: Tangram
Contact Detail:
Tangram Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Glazier & Calibration Technician - Napier
✨Tip Number 1
Familiarise yourself with the latest ADAS technologies and calibration techniques. Being knowledgeable about these systems will not only boost your confidence but also impress the hiring team at AA.
✨Tip Number 2
Network with professionals in the automotive glazing industry. Attend local workshops or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of your past work experiences, particularly those that highlight your customer service skills and technical expertise. This will help you stand out during any interviews.
✨Tip Number 4
Research AA's values and mission. Understanding their commitment to customer service and safety will allow you to align your responses during the interview, showing that you're a great fit for their team.
We think you need these skills to ace Glazier & Calibration Technician - Napier
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Glazier & Calibration Technician position. Understand the key responsibilities and candidate requirements to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 2-4 years of experience in automotive glazing or a similar technical role. Provide specific examples of your work with windscreens and ADAS technology to demonstrate your expertise.
Showcase Customer Service Skills: Since exceptional customer service is a key part of this role, include examples in your application that highlight your communication skills and ability to manage customer feedback effectively.
Tailor Your Application: Make sure your CV and cover letter are tailored specifically for this position at AA. Use keywords from the job description and align your skills and experiences with what they are looking for in a candidate.
How to prepare for a job interview at Tangram
✨Showcase Your Technical Skills
Be prepared to discuss your experience with automotive glazing and calibration. Highlight specific examples of past work, especially any challenges you overcame or unique solutions you implemented.
✨Demonstrate Customer Service Excellence
Since the role involves direct interaction with customers, share instances where you provided exceptional service. Emphasise your communication skills and how you handle customer feedback professionally.
✨Understand ADAS Technology
Familiarise yourself with Advanced Driver Assistance Systems (ADAS) and their calibration processes. Being knowledgeable about these technologies will show your commitment to the role and your ability to perform the required tasks.
✨Emphasise Safety Awareness
Discuss your understanding of health and safety standards in the automotive industry. Be ready to talk about how you identify hazards and take corrective actions to maintain a safe working environment.