At a Glance
- Tasks: Support transport operations with daily admin tasks and customer service.
- Company: Join Southway Transport, a trusted name in reliable transport services across the South Island.
- Benefits: Enjoy a friendly team culture, spacious offices, and a 4-day work week.
- Other info: Work 33 hours a week starting at 8am, perfect for balancing studies or personal projects.
- Why this job: Be part of a dynamic team where your organisational skills make a real impact.
- Qualifications: Experience in admin roles, especially in transport, with strong communication and data entry skills.
The predicted salary is between 42000 - 49000 £ per year.
Southway Transport is a reputable transport company specialising in delivering a reliable, quality service throughout the South Island. We are seeking a well organised, detail-oriented, friendly person to join our Admin team.
The Role includes:
- Assist in daily administrative tasks to support transport operations.
- Communication with drivers, customers, and suppliers.
- First point of contact for customer service enquiries via phone and email, providing quotations and tracking.
- Collating paperwork, pricing, scanning and filing.
- Data input, process invoices, manage and complete monthly KPI reports to key customers.
What You’ll Need:
- Proven experience in an administrative role, preferably in the transport/logistics sector.
- Excellent time management skills with a proactive mindset and the ability to manage multiple tasks effectively.
- Proficient in MYOB AccountRight, Microsoft Word & Excel.
- Quick and accurate data entry skills & calculations.
- Excellent written and verbal communication skills.
- Communicate with our valued customers and suppliers professionally and promptly with a friendly, helpful phone manner or email response.
- A bright, positive and energetic disposition.
What We Offer:
- Spacious, comfortable new offices.
- Friendly team & company culture.
- 33 hours, 4 days per week - 8am start.
To apply for this position, please submit your CV and cover letter to: mark@southway.nz
Apply online for this role or contact Mark Pauletich for more information.
Administration Assistant in Canterbury employer: Tangram
Southway Transport Ltd is an excellent employer, offering a supportive and friendly work culture in spacious, modern offices located in Christchurch City. With a focus on employee well-being, we provide a flexible 33-hour work week across four days, allowing for a better work-life balance. Our commitment to professional growth ensures that team members have opportunities to develop their skills while contributing to our mission of delivering reliable transport services throughout the South Island.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Assistant in Canterbury
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Tangram. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Tangram before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Administration Assistant in Canterbury
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Tangram:Your cover letter is your chance to shine! Tell us why you want to work at Tangram specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Tangram!
How to prepare for a job interview at Tangram
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
