At a Glance
- Tasks: Be a friendly go-between for residents and management, ensuring their needs are met.
- Company: Join Tanglewood Avocet House, where caring and community come first.
- Benefits: Enjoy competitive pay, free meals, and ongoing training opportunities.
- Other info: Flexible shifts, staff wellbeing support, and discounts on various services.
- Why this job: Make a real difference in residents' lives while building meaningful relationships.
- Qualifications: No experience needed, just a passion for helping others and great communication skills.
The predicted salary is between 10.42 - 10.42 £ per hour.
If you’re passionate, caring and looking for a rewarding job with excellent training, great opportunities and share the same Unique Vision and Values as us: United Nurturing Innovative Quality Understanding Empathetic, join our team at Tanglewood Avocet House and make a real difference.
Experience:
- Ability to communicate effectively at all levels
- Genuine interest in working with client group
- Excellent interpersonal skills
- Satisfactory DBS check and check against the ISA List (where applicable)
- Smart appearance
Key Responsibilities:
- The post is intended to be a concierge/buddy service, acting as a go-between from resident and management.
- A listening ear to pass on any concerns or queries.
- Attending to any needs or issues that might arise on a day-to-day basis.
- The Lifestyle Assistant needs to get to know each resident and their needs to ensure they settle into Tanglewood happily.
- Making residents feel at home and welcome, supporting their transition.
- Be aware of residents’ birthdays and inform the kitchen and entertainments team.
- Introduce yourself to residents and their family members, obtaining contact details to keep in touch.
- Ensure residents are comfortable and liaise with housekeeping, maintenance, care team leaders, catering, hairdressing, chiropody, and activities.
- Ensure residents are aware of the activities programme and assist them in attending.
- Help with correspondence, banking, shopping, and keeping in touch with family.
- Facilitate personal shopping trips for residents.
- Offer to take residents out for coffee or walks.
- Spend one-to-one time with residents, engaging in activities like looking at photo albums or general chatting.
- Use the lifestyle budget to brighten someone’s day.
- Plan appropriate trips and organise transport and venues.
- Encourage residents to socialise together.
- Identify specific personal activities and discuss with the Activities Co-Ordinator.
- Assist residents at certain activities and help them with their personal allowance.
- Accompany residents into town.
- Actively market Tanglewood and promote a positive attitude within the local community.
- Adapt and create an atmosphere that suits individual residents.
- Maintain a record of how you have assisted individual residents.
- Attend funerals as necessary.
This list is not exhaustive and it really is one of the more rewarding roles within care. You are the centre of the resident’s world, helping them retain their independence.
If you would like to be considered for the position then please do get in touch! You don’t need experience to begin your career with us, so do get in touch. We value our staff and if you want to make a difference for yourself and our residents then apply!
Benefits:
- Free tunic when you begin
- Meals included on shift
- Induction and initial training for the role
- Ongoing refresher training and staff development
- Staff wellbeing support
- Time and a half on all bank holidays
- Refer a friend scheme
- Access to Blue Light card discounts
- Access to free Will writing service
Job Type: Full-time
Salary: £10.42 per hour
Schedule: Day shift
Ability to commute/relocate: Wyberton: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Resident Experience Concierge for Care Home in Lincolnshire employer: Tanglewood Care Services Ltd.
At Tanglewood Avocet House, we pride ourselves on being an exceptional employer that values passion and care in our team. Our supportive work culture fosters personal growth through ongoing training and development opportunities, while our competitive benefits, including free meals and a unique staff wellbeing programme, ensure that you feel valued and appreciated. Join us in making a meaningful difference in the lives of our residents in the welcoming community of Wyberton.
Contact Details:
Tanglewood Care Services Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Resident Experience Concierge for Care Home in Lincolnshire
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Tanglewood Care Services Ltd. for the Resident Experience Concierge for Care Home role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Resident Experience Concierge for Care Home in Lincolnshire
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Tanglewood Care Services Ltd., it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Tanglewood Care Services Ltd., and how you can make a difference!
How to prepare for a job interview at Tanglewood Care Services Ltd.
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Tanglewood Care Services Ltd..
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Tanglewood Care Services Ltd. appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Tanglewood Care Services Ltd. supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
