Sr Account Manager E-Commerce, New Markets - Tangle Teezer

About Tangle Teezer

Tangle Teezer is a global brand that delivers healthy‑looking hair with less breakage using gentle brushes suitable for all hair types. As part of BIC World, we aim to reimagine everyday essentials sustainably and responsibly.

The Role

As a commercially driven senior manager, you will own the end‑to‑end strategy and execution of Tangle Teezer’s Amazon International marketplace presence, driving revenue growth, profitability and market expansion.

Responsibilities

• International Expansion & Market Launches – Own strategy for new market launches, run demand analyses, plan deals, navigate cross‑border logistics.
• Global Selection Management – Identify strategic selection opportunities and partner with marketing to optimise listings for regional markets.
• Localization – Oversee account set‑up in owned regions, ensuring customer experience meets local standards.
• Financial Management – Manage P&L for owned regions, set and achieve sales and margin targets.
• Channel Roadmap – Define and execute long‑term roadmap for owned regions aligned with corporate growth objectives.
• Market Share & Positioning – Monitor industry trends, competitors, consumer behaviour to drive top‑line sales and protect brand equity.
• Data Analysis & Reporting – Analyse complex datasets via Amazon portals, Brand Analytics and third‑party tools, presenting monthly and quarterly performance reports.
• Advertising & Content – Work with the Digital team to set TROAS targets, optimise advertising at regional level, and improve product listings on Amazon (keywords, images, A+, detail pages).
• Cross‑Functional Collaboration – Align with Operations and Logistics on forecasting, supply‑chain models and inventory flow; share product‑development feedback from Amazon reviews; mentor junior account managers.

Qualifications

• Minimum 5 years of experience managing Amazon Vendor Central and/or Seller Central accounts.
• Demonstrated success launching brands into at least two non‑domestic Amazon marketplaces.
• Technical expertise of Amazon ads ecosystem and supply‑chain programs (Dropshipping, FBA).
• Experience with third‑party tools such as Profetiro, H10/Keepa.
• Strong analytical and commercial skills, resilient problem‑solving ability and independent working capability.
• Excellent communication, organisational skills and attention to detail.
• Ability to prioritise multiple tasks in a fast‑paced environment.

Benefits

• Flexible working hours with core hours from 10am to 4pm.
• Hybrid working: 2 days in office, 3 days from home.
• £65,000+ salary with performance‑related bonus of 15% of annual salary.
• 27 days holiday, with option to buy or sell days.
• 2 volunteering days per year.
• 10 days working from any location of your choice.
• Flexible bank holidays (choose standard or swap).
• Free in‑office massages.
• Enhanced family policies and supportive period & menopause policies.
• Enhanced pension scheme.
• Life assurance 4× salary.
• Private medical insurance.
• Medical cash plan for everyday healthcare needs.
• Cycle to Work scheme.
• Meeting‑free Fridays with early 4:00pm finish.
• Pet‑friendly office.

Equal Opportunity

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. All employment is decided based on qualifications, merit and business need. We do not discriminate based upon race, religion, colour, national origin, gender, sexual orientation, veteran status, disability status or similar characteristics.