At a Glance
- Tasks: Manage TikTok Shop, optimise P&L, and collaborate with creators for impactful campaigns.
- Company: Join Tangle Teezer, a global brand dedicated to healthier hair since 2007.
- Benefits: Flexible hours, remote work, 27 days holiday, and performance bonuses await you.
- Other info: Enjoy a pet-friendly office and meeting-free Fridays to kickstart your weekend!
- Why this job: Be at the forefront of social commerce and make a real impact in a vibrant team.
- Qualifications: Experience with TikTok Shop, digital retail budgets, and strong communication skills required.
The predicted salary is between 40000 - 40000 £ per year.
Tangle Teezer is a global brand on a simple mission: to give everyone healthier-looking hair with less breakage since 2007.
Our gentle brushes are tools for every hair type—from straight to coily—and every routine, helping you go from detangling and blow-drying to styling.
Our products are your daily dose of confidence, ready to take on whatever tangles life throws your way.
Tangle Teezer is a proud brand within BIC World, a community of iconic and inventive brands that have created simple, joyful products for over 75 years.
As part of BIC World, we're dedicated to reimagining everyday essentials in new, sustainable, and responsible ways.
Our culture thrives on a "roll up your sleeves" mindset, empowering self-starters and innovators to take ownership of their careers and make a meaningful, global impact.
Who are we?
Helping you have healthy hair has been our mane goal since 2007.
No matter your hair type – straight, curly, fine, fragile, or coily – our range of gentle brushes will leave you with healthier-looking hair and less breakage.
With tools for every stroke of your routine, from massaging to detangling and blow-drying to styling, they’re your daily dose of confidence.
So, you can take on whatever tangleshrows your way
The Role
We’re looking for a Social Commerce Manager to join our growing e-comm team to set-up, launch and manage Tik Tok Shop.
This role sits at the critical center of full-funnel marketplace trading, performance marketing, and creator network management.
As we launch this new channel, you will support the Head of E-Comm with the Tik Tok Shop P&L, balancing retail sales margins against advertising spend, affiliate commission tiers, and creator sample costs.
As well as sourcing creators, guiding their creative direction through a performance feedback loop, whitelisting winning assets, optimising mobile-first PDPs, and feeding data-driven conversion insights back to our in-house organic social team to turn community reach into commercial revenue.
In this role you will get to manage
- P&L & storefront trading
- P&L management: Set-up and optimise total Tik Tok Shop financials, balancing gross sales against ad spend, sample costs, and affiliate payouts.
- Commercial variables: Set and adjust tier-based affiliate commission rates and in-app promotional discounts to protect product margins.
- Storefront operations: Set-up and manage the Tik Tok Shop Seller Center, including inventory forecasting, custom product bundling, and the promotional calendar.
- PDPs: Work with in-house creative on mobile-first image carousels, variant options, and embedded shoppable videos to maximise conversion.
- Logistics & shop health: Partner with warehouse teams to meet Tik Tok’s dispatch and shipping SLAs.
- Creator sourcing & creative feedback loop
- Sourcing: Identify, outreach to, and onboard creators with high-converting audience data.
- Creative direction: Brief creators with native frameworks, defining the exact visual hooks, pain points, and calls-to-action (CTAs) that drive sales.
- The feedback loop: Analyse creator content performance and provide data-led feedback to iterate on their style.
- Affiliate management: Turn top-performing affiliates into long-term brand advocates
- Paid media & whitelisting strategy
- Whitelisting & spark ads: Monitor affiliate and organic video metrics in real-time. Secure creator authorisation codes for winning content and deploy paid ad spend behind them.
- Budget optimisation: Allocate ad spend dynamically between video shopping ads and live shopping ads to scale revenue while maintaining efficient
- In-house organic team collaboration
- Insights bridge: Deliver conversion data to the in-house social media team, explaining why certain creator hooks or ads converted viewers into customers so they can replicate those wins on the main brand account.
- Funnel optimization: Partner with the organic team to ensure all brand content utilizes correct product tagging, clear checkout paths, and strategic comment moderation that drives buyer intent.
What we are looking for in you
- Direct knowledge of the Tik Tok Shop Seller Center, affiliate network plans and shop compliance metrics.
- Experience managing a digital retail budget or channel P&L, with a clear understanding of margins, platform fees, and marketing cost structures.
- Experience running Spark Ads, scaling paid spend behind UGC, and managing creator content codes.
- Background in sourcing creators, managing product sample logistics, and coaching talent to optimise creative hooks for direct sales.
- Strong organisational and project management skills.
- Excellent communication skills and agency management experience.
- Proactive, detail-oriented and thrives in a fast-paced environment.
What it means to be part of Tangle Teezer
At Tangle Teezer, being part of our PAC means being Proud, Authentic, and Championing each other every day.
- Proud: We are passionately proud to do things differently, so we perform brilliantly-just like our hair tools.
- Authentic: We welcome everyone as they are, we bring our true selves to work and show up as who we want to be.
- Champion: We are champions of one another, our brand, and our environment.
Join us and embrace these values to help create, innovate, and deliver products that people love—together.
The good Stuff
- For all your hard work and dedication, we have fantastic rewards for you –
- Flexible working hours with core hours from 10am to 4pm
- Working 2 days in the office and 3 days from home
- Salary from £40k
- Performance-related bonus of 10% based on annual salary
- 27 days holiday, with the option to buy holiday days
- 2 volunteering days per year
- 10 days working from any location of your choice
- Flexible bank holidays—choose the standard bank holidays or swap them for dates that are more meaningful to you
- Free in-office massages
- Enhanced family policies
- Supportive Period & Menopause Policies
- Enhanced pension scheme
- Life assurance at 4x your salary
- Private medical insurance
- Medical cash plan for everyday healthcare needs
- Cycle to Work Scheme
- Meeting-free Fridays with an early 4:00 pm finish to kickstart your weekend!
• Pet friendly office. Bring your furry friend to work with you!
BIC World is an Equal Opportunity Employer.
We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers.
We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics.
All employment is decided based on qualifications, merit, and business need.
BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity.
Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.
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Social Commerce Manager Tik Tok Shop - Tangle Teezer employer: Tangle Teezer
Tangle Teezer is an excellent employer that values its employees by offering flexible working hours and a generous holiday allowance of 27 days, alongside a performance-related bonus of 10%. The company fosters a supportive work culture that encourages collaboration and communication, providing ample opportunities for professional growth in the dynamic field of logistics. Working at Tangle Teezer not only means being part of a vibrant team but also contributing to a brand known for its innovation and quality in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Social Commerce Manager Tik Tok Shop - Tangle Teezer
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Tangle Teezer and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Tangle Teezer are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Tangle Teezer on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Tangle Teezer. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Social Commerce Manager Tik Tok Shop - Tangle Teezer
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Tangle Teezer. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Tangle Teezer:Show us that you’ve done your homework! In your application, briefly mention what you admire about Tangle Teezer’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Tangle Teezer
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Tangle Teezer will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Tangle Teezer, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
