Demand Planner, Direct Markets - Tangle Teezer in London

As the Demand Planner you will be responsible for ensuring accurate forecasts are created and maintained for Tangle Teezer Direct markets using historical trends, sell‑through data, and sales plans. You will own the forecast accuracy, optimise stock levels, and highlight risks and opportunities relative to the financial budget in collaboration with stakeholders across Sales, Marketing, and Operations.

Responsibilities

• Create accurate rolling 18‑month demand forecasts using customer inventory, sell‑through data, historical trends, and best‑practice planning methodology.
• Work closely with internal commercial and distributor partner planning teams.
• Use statistical data and modelling to generate forecasts where robust forecasts aren’t available.
• Collaborate with the Production & Purchasing Planner to ensure the agreed demand plan is achievable and aligns with production capabilities.
• Highlight any risks or opportunities vs the financial plan in the monthly Sales & Operations Planning process.
• Input into the product lifecycle management process and review ABC classifications.
• Ensure forecast accuracy, optimise stock, and maintain high levels of forecast reliability.
• Collaborate with stakeholders across Sales, Marketing and Operations to maintain forecast accuracy and highlight risks/opportunities vs the financial budget.

Qualifications

• 2+ years experience in Demand Planning, Supply Planning or Operations.
• Excellent analytical and numerical skills with a high attention to detail.
• Proficient Excel user with an aptitude to develop skills further.
• Strong communication skills, able to work effectively with a wide range of stakeholders.
• Proactive, can‑do attitude and desire to improve processes and outputs.
• Problem‑solving mindset and willingness to learn and grow with the company.

Nice to Have

• Experience with Dynamics NAV, AGR or other MRP.
• Experience working with Amazon for a Direct role.

Benefits

• Flexible working hours with core hours from 10am to 4pm.
• Hybrid work: 2 days in the office and 3 days remote.
• Performance‑related bonus of up to 10% of annual salary.
• Salary starting from £40,000.
• 27 days holiday, with the option to buy additional days.
• Two volunteering days per year.
• Work from any location of your choice.
• Flexible bank holidays.
• Free in‑office massages.
• Enhanced family policies.
• Supportive period and menopause policies.
• Enhanced pension scheme.
• Life assurance at 4× your salary.
• Private medical insurance.
• Medical cash plan for everyday healthcare needs.
• Cycle to Work scheme.
• Meeting‑free Fridays with an early 4:00 pm finish.
• Pet‑friendly office.

Equal Opportunity Statement

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.