Sr Account Manager E-Commerce, New Markets - Tangle Teezer

Tangle Teezer is a global brand on a simple mission: to give everyone healthier-looking hair with less breakage since 2007. Our gentle brushes are tools for every hair type—from straight to coily—and every routine, helping you go from detangling and blow-drying to styling. Our products are your daily dose of confidence, ready to take on whatever tangles life throws your way. Tangle Teezer is a proud brand within BIC World, a community of iconic and inventive brands that have created simple, joyful products for over 75 years. As part of BIC World, we’re dedicated to reimagining everyday essentials in new, sustainable, and responsible ways. Our culture thrives on a "roll up your sleeves" mindset, empowering self‑starters and innovators to take ownership of their careers and make a meaningful, global impact.

We are looking for a commercially minded Senior Account Manager, E‑commerce, to join our high‑performing team leading the launch and scaling of Tangle Teezer’s International e‑commerce business. In this role, you will own the end‑to‑end strategy and execution for our Amazon International marketplace presence, driving revenue growth, maximizing profitability, and expanding our footprint across markets. The ideal candidate will have a proven track record of scaling 1P/3P accounts, a deep understanding of International Amazon business, and the leadership skills to manage a global portfolio.

• International Expansion & Market Launches
  • Market Strategy: Own the strategy for our new international market launches. Run the numbers on local market demand, analyze competitors, plan deal events, and navigate cross‑border logistics.
  • Global Selection Management: Identify opportunities for strategic selection. Partner with marketing teams and local agencies to optimize listings for regional markets.
  • Localization: Oversee the end‑to‑end setup of the accounts in owned regions, ensuring customer experience is in line with regional standards.
• Strategic Growth & Profitability
  • P&L: Manage the P&L for owned regions, establishing and achieving sales and margin targets.
  • Channel Roadmap: Define and execute the long‑term strategic roadmap for owned regions, ensuring alignment with overall corporate growth objectives and marketing/brand guidelines.
  • Market Share & Positioning: Continuously monitor industry trends, competitor movements, and shifting consumer behaviour to drive top‑line sales, protect brand equity, and strengthen market share across owned regions.
• Data Analysis & Reporting
  • Data Analysis: Analyze complex datasets via Amazon portals, Brand Analytics, and third‑party tools to generate actionable insights per market.
  • Reporting: Present monthly and quarterly performance reports to leadership, providing clear visibility into international growth objectives, market‑specific hurdles, and scaling opportunities.
• Advertising & Content
  • Setting TROAS targets: Work with the Digital team on improving advertising initiatives, such as setting TROAS targets and pivoting SA/DSP/marketing strategies to drive sales growth.
  • Advertising Analysis: Work with the Digital team to set advertising strategies at regional level to ensure sales and brand growth.
  • Listing Optimisation: Collaborate with the marketing and content teams to optimise product listings on Amazon, including keywords, images, A+, and product detail pages.
• Cross‑Functional Collaboration & Teamwork
  • Supply Chain Alignment: Work together with Operations and Logistics teams to build accurate demand forecasting models, ensuring seamless inventory flow into international warehouse hubs while minimizing storage fees and low‑stock risks.
  • Product Development Feedback: Act as the voice of the customer by analysing International Amazon reviews and return data, routinely sharing these insights with the business to drive improvements.
  • Mentorship & Knowledge Sharing: Foster a collaborative, growth‑oriented environment within the e‑commerce department by mentoring junior Amazon accounts.

• 5+ years of experience managing Amazon Vendor Central and/or Seller Central accounts.
• International track record: Proven success launching brands into at least two non‑domestic Amazon marketplaces (e.g., moving a UK brand into APAC).
• Technical expertise: Understanding of the Amazon Ads ecosystem and Amazon’s supply chain programs (Dropshipping, FBA, etc.), preferred.
• Third‑party tools: Experience using Profetiro, Keepa, etc., preferred.
• Problem‑solver: Resilient in navigating Amazon’s ecosystem combined with strong analytical and commercial skills to work independently.
• Ability to manage multiple tasks and prioritize effectively in a fast‑paced environment.
• Excellent communication and organisational skills, with attention to detail.

• Flexible working hours with core hours from 10am to 4pm.
• Working 2 days in the office and 3 days from home.
• Salary from £65,000.
• Performance‑related bonus of 15% based on annual salary.
• 27 days holiday, with the option to buy or sell holiday days.
• 2 volunteering days per year.
• 10 days working from any location of your choice.
• Flexible bank holidays—choose the standard bank holidays or swap them for dates that are more meaningful to you.
• Enhanced family policies.
• Medical cash plan for everyday healthcare needs.
• Meeting‑free Fridays with an early 4:00 pm finish to kickstart your weekend.
• Pet‑friendly office: bring your furry friend to work with you.

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.