Ecommerce Sales Analyst - Tangle Teezer in London

Tangle Teezer is a global brand on a simple mission: to give everyone healthier-looking hair with less breakage since 2007. Our gentle brushes are tools for every hair type—from straight to coily—and every routine, helping you go from detangling and blow-drying to styling. Our products are your daily dose of confidence, ready to take on whatever tangles life throws your way.

Tangle Teezer is a proud brand within BIC World, a community of iconic and inventive brands that have created simple, joyful products for over 75 years. As part of BIC World, we are dedicated to reimagining everyday essentials in new, sustainable, and responsible ways. Our culture thrives on a "roll up your sleeves" mindset, empowering self-starters to take ownership of their careers and make a meaningful, global impact.

The Role

We are looking for an analytical, detail-oriented Sales Analyst, Ecommerce to support Tangle Teezer's growth on our Ecommerce marketplaces in the UK and EU. In this role, you'll assist with order processing, monitoring sales performance, and help manage the day-to-day operations of our marketplaces. This is a great opportunity for someone interested in ecommerce to gain hands-on experience as part of a high-performing team.

In this role you'll get to:

• Monitor and process weekly purchase orders (POs) for all ecommerce marketplaces.
• Collaborate with the logistics team and AVS team to ensure timely and accurate order fulfilment.
• Analyse and complete weekly sales, inventory, and forecast reports to identify trends or issues.
• Perform daily competitive analysis (pricing, reviews, availability) to support pricing and promotional strategies.
• Raise POs for Retail and Advertising activities.
• Support the creation and maintenance of product detail pages (titles, descriptions, images, A+ content, variations) through Vendor Central, Amazon's Brand Registry tools, the agency and AVS team.
• Coordinate with Amazon Vendor Support, the agency and AVS team to resolve any day-to-day issues.
• Stay updated on Amazon's vendor policies, terms, and platform changes.

What we are looking for in you:

• 1–2 years of experience in e-commerce, sales, or Amazon account support; internships or relevant exposure are welcome.
• Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).
• Basic understanding of Amazon Vendor Central and/or Seller Central, with prior exposure preferred.
• Familiarity with retail and e-commerce KPIs such as sell-in, sell-through, and on-time delivery.
• Experience or hands-on exposure to e-commerce tools and platforms such as Profitero, Helium 10, and Jungle Scout preferred.
• Strong analytical mind with high attention to detail, particularly around data accuracy and content quality.
• Excellent organizational and multitasking skills, with the ability to manage multiple priorities.
• Effective written and verbal communication skills and a collaborative, team-oriented mindset.
• Comfortable working cross-functionally with logistics, marketing, and sales teams.
• Eagerness to learn, grow, and develop technical skills within the e-commerce retail space.

We know that imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply even if you don’t tick everything on the list — we’d love to hear from you!

What it means to be part of Tangle Teezer:

• Proud: We are passionately proud to do things differently, so we perform brilliantly-just like our hair tools.
• Authentic: We welcome everyone as they are, we bring our true selves to work and show up as who we want to be.
• Champion: We are champions of one another, our brand, and our environment.

Join us and embrace these values to help create, innovate, and deliver products that people love—together.

The good Stuff:

• Flexible working hours with core hours from 10am to 4pm.
• Working 2 days in the office and 3 days from home.
• Salary from £35,000.
• Performance-related bonus of 10% based on annual salary.
• 27 days holiday, with the option to buy or sell holiday days.
• 2 volunteering days per year.
• 10 days working from any location of your choice.
• Flexible bank holidays—choose the standard bank holidays or swap them for dates that are more meaningful to you.
• Enhanced family policies.
• Medical cash plan for everyday healthcare needs.
• Meeting-free Fridays with an early 4:00 pm finish to kickstart your weekend!
• Pet friendly office. Bring your furry friend to work with you!

If you require a reasonable accommodation to participate in our hiring process, please let us know at any stage. Ready to join our team? Visit Careers – Tangle Teezer to submit your application.

BIC World is an equal opportunity employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, colour, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.