Demand Planner, Direct Markets - Tangle Teezer in London

Tangle Teezer is a global brand on a simple mission: to give everyone healthier-looking hair with less breakage since 2007. Our gentle brushes are tools for every hair type—from straight to coily—and every routine, helping you go from detangling and blow-drying to styling. Our products are your daily dose of confidence, ready to take on whatever tangles life throws your way.

As the Demand Planner you will be responsible for ensuring accurate forecasts are created and maintained for Tangle Teezer’s Direct markets using historical trends, sell‑through data, and sales plans. Collaborating with stakeholders across Sales, Marketing and Operations, you will be the owner of the forecast and ensure high levels of forecast accuracy, optimised stock and highlight risks/opportunities versus the financial budget.

In this role you’ll get to:

• Be responsible for creating accurate rolling 18‑month demand forecasts using customers’ inventory and sell‑through data, historical trends and best practice planning methodology
• Work closely with internal commercial and/or distributor partner planning teams
• Use statistical data and modelling to generate forecasts where robust forecasts aren’t available
• Collaborate with the Production & Purchasing Planner to ensure the agreed demand plan is achievable in terms of production capacity, and work with the Customer Experience team to ensure we fulfil customer needs
• Highlight any risks/opportunities versus the financial plan in the monthly Sales & Operations Planning process
• Input into the product lifecycle management process and review ABC classifications

What we are looking for in you:

• Two high‑potential people keen to grow with Tangle Teezer – able to problem‑solve in novel situations and actively learn from experience
• 2 years+ experience in Demand Planning, Supply Planning or Operations
• Excellent analytical and numerical skills with a natural high attention to detail
• Proficient Excel user with aptitude to develop skills further
• Strong communication skills, ability to work effectively with a wide range of stakeholders
• Proactive, can‑do attitude and desire to improve processes and outputs

Nice to have:

• Experience with Dynamics NAV, AGR or other MRP desirable
• Experience working with Amazon advantageous for the Direct role

We know that imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply even if you don’t tick everything on the list — we’d love to hear from you!

What it means to be part of Tangle Teezer:

• Proud: passionately proud to do things differently so we perform brilliantly
• Authentic: we welcome everyone as they are, we bring our true selves to work and show up as who we want to be
• Champion: we are champions of one another, our brand, and our environment

The Good Stuff

• Flexible working hours with core hours from 10 am to 4 pm
• Working 2 days in the office and 3 days from home
• Performance‑related bonus of 10 % based on annual salary
• Salary starting from £40k
• 27 days holiday, with the option to buy holiday days
• 2 volunteering days per year
• 10 days working from any location of your choice
• Flexible bank holidays—choose the standard bank holidays or swap them for dates that are more meaningful to you
• Enhanced family policies
• Medical cash plan for everyday healthcare needs
• Meeting‑free Fridays with an early 4:00 pm finish to kickstart your weekend
• Pet‑friendly office – bring your furry friend to work with you

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, colour, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.