Business Support & Workplace Manager - Tangle Teezer

Tangle Teezer is a global brand on a simple mission: to give everyone healthier-looking hair with less breakage since 2007. Our gentle brushes are tools for every hair type—from straight to coily—and every routine, helping you go from detangling and blow-drying to styling. Our products are your daily dose of confidence, ready to take on whatever tangles life throws your way.

As part of BIC World, we're dedicated to reimagining everyday essentials in new, sustainable, and responsible ways. Our culture thrives on a "roll up your sleeves" mindset, empowering self-starters and innovators to take ownership of their careers and make a meaningful, global impact.

We’re looking for a brilliant Business Support & Workplace Manager to help create a workplace experience that feels organised, energised and easy to be part of. This is a varied, hands‑on role sitting at the heart of our People team, supporting everything from office coordination and employee events to travel, suppliers, workplace admin and day‑to‑day business support. You’ll be someone who loves making things run smoothly, spots the detail others miss and brings a calm, can‑do energy to a fast‑moving business.

What you’ll get to do:

• Be the go‑to person for our day‑to‑day workplace experience, helping our office feel welcoming, organised and easy to work from.
• Coordinate practical workplace operations including office standards, facilities requests, maintenance follow‑up, supplies, access, visitors and desk booking support.
• Help bring our culture to life by coordinating employee events, wellbeing days and key People moments, making sure the detail is covered and everything runs smoothly.
• Support travel, business visitor visas, meeting logistics and wider business coordination where needed.
• Keep our key People and workplace information clear and easy to find by maintaining simple how‑tos, checklists, templates, supplier lists and process guidance.
• Coordinate supplier, purchase order, invoice, procurement and approval admin, making sure actions are tracked and followed through.
• Support People communications execution, including digital display updates, channel posts and keeping shared information current.
• Support health, safety and workplace compliance administration including records, reminders, training coordination and document control.
• Look for ways to simplify, automate or improve how we do things, helping reduce manual work and make everyday processes easier.

What you’ll bring:

• Experience in workplace coordination, office management, business support, operations, events or a similar role where brilliant organisation really matters.
• A natural ability to keep lots of moving parts under control, follow through on actions and make sure nothing falls between the cracks.
• A warm, service‑led style and a genuine interest in creating a great employee and workplace experience.
• Confidence working with suppliers, schedules, logistics, office requests and practical admin processes.
• Clear written communication skills, with the ability to create simple, helpful guidance, checklists and process notes.
• Good judgement, common sense and confidence knowing when to handle something directly and when to elevate.
• Comfort using Microsoft 365 tools and curiosity about using technology, AI or automation to make work easier.
• A practical, proactive and positive approach — someone who enjoys rolling their sleeves up and making things happen.

We know that imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply even if you don’t tick everything on the list — we’d love to hear from you!

What it means to be part of Tangle Teezer:

• Proud: We are passionately proud to do things differently, so we perform brilliantly‑just like our hair tools.
• Authentic: We welcome everyone as they are, we bring our true selves to work and show up as who we want to be.
• Champion: We are champions of one another, our brand, and our environment.

Join us and embrace these values to help create, innovate, and deliver products that people love—together.

The good Stuff:

• Flexible working hours with core hours from 10am to 4pm
• Working 2 days in the office and 3 days from home
• Salary from £46,000
• Performance‑related bonus of 10% based on annual salary
• 27 days holiday, with the option to buy holiday days
• 2 volunteering days per year
• 10 days working from any location of your choice
• Flexible bank holidays—choose the standard bank holidays or swap them for dates that are more meaningful to you
• Enhanced family policies
• Medical cash plan for everyday healthcare needs
• Meeting‑free Fridays with an early 4:00 pm finish to kickstart your weekend!
• Pet friendly office. Bring your furry friend to work with you!

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.