At a Glance
- Tasks: Design AI-enabled products and features from concept to delivery, ensuring user-centric experiences.
- Company: Join Tangity, part of NTT DATA, a global leader in innovative design.
- Benefits: Mentoring, training, and a culture that values experimentation and learning.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Shape intelligent products that improve lives while working with cutting-edge AI technology.
- Qualifications: 4-6 years in product design, experience with AI products, and strong UX fundamentals.
The predicted salary is between 49500 - 60500 £ per year.
NTT DATA is a trusted global innovator with over 100,000 professionals in 50+ countries. Headquartered in Tokyo, we bring elements of our Japanese heritage—precision, long-term thinking, and social responsibility—into our UK work. In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end-to-end services from strategy to implementation. Tangity, part of the NTT DATA Design Network, is a global design studio dedicated to humanising complexity. We combine Strategy, Technology, and Design to create meaningful, inclusive, and impactful services that improve lives and systems.
The Role
We are looking for a Product Designer, who has experience delivering AI products and services, is comfortable working with low-code/no-code tools, and has the ability to leverage AI tools in their design process. This role sits within cross-functional product squads alongside Product Managers, Engineers, Data Scientists and AI specialists. You will help shape intelligent products from early concept through to scaled delivery, ensuring they are intuitive, transparent and grounded in real user needs. You will combine strong product thinking, systems design and interaction craft with a practical understanding of how AI models behave in the real world, including their strengths, limitations and evolving behaviour over time.
Alongside client delivery, you will contribute to Tangity’s human-centred AI approach to product design, helping build out best practices, frameworks and reusable design patterns for working with AI, from discovery and experimentation through to production. This includes supporting our point of view for clients and contributing to AI maturity assessments that help organisations understand where and how AI can create meaningful value. In the early phase of the role, there will be a focus on building these foundations while supporting client engagements. Over time, you will grow into a strong voice for AI-informed design within the studio, helping design intelligent products that are not only technically powerful but also responsible, understandable and trusted by the people who use them.
What You’ll Do
- Design AI enabled products and features from discovery to delivery
- Shape user experiences that incorporate machine learning, generative AI or automation
- Translate complex technical capabilities into simple, human centred interactions
- Define the level of automation for a product or its functions to determine the most optimal level of human in the loop / over the loop.
- Use AI and low-code/no-code tools within your own workflow for research synthesis, ideation, prototyping and iteration
- Collaborate closely with Data Science and Engineering to define feasible, responsible solutions
- Prototype conversational, predictive and adaptive experiences
- Define interaction patterns for explainability, feedback and human oversight
- Support co-creation workshops with clients to identify high value AI opportunities
Responsibilities
- Contribute to the end-to-end user experience of AI driven features or products
- Balance desirability, feasibility, viability and responsibility in AI solutions
- Design for transparency, trust and ethical use of AI
- Define how users understand, control and correct AI outputs
- Contribute to experimentation and evaluation frameworks, including qualitative and quantitative testing
- Contribute to scalable design patterns for AI interactions across products
- Share best practice for AI informed design and optimum workflow with the wider team
- Present concepts and rationale clearly to both technical and non-technical stakeholders
Expected Behaviours
- Curious about emerging technologies and proactive in exploring new tools
- Comfortable working in ambiguity where systems evolve over time
- Systems thinker who understands flows, edge cases and dependencies
- Confident collaborator across Product, Engineering and Data Science
- Thoughtful and responsible in considering bias, fairness and risk
- Clear communicator who can simplify complex technical ideas
- Hands on and pragmatic, willing to test, learn and iterate quickly
- Accountable and outcome focused, linking AI initiatives to measurable impact
What We're Looking For
Must Have:
- 4-6 years experience in product design, with experience working on AI enabled products or services
- Strong experience working in agile, cross-functional squads
- Demonstrated ability to design for machine learning, generative AI or intelligent automation
- Strong UX and interaction design fundamentals
- Ability to prototype complex interactions and flows using tools such as Figma
- Experience collaborating closely with Engineers and Data Scientists
- Solid understanding of AI capabilities and limitations, including model uncertainty and edge cases
- Experience using AI tools within your own design workflow
- Experience working with low-code/no-code platforms and tools
Nice to Have:
- Familiarity with prompt design and evaluation techniques
- Experience working on enterprise AI transformation programmes
- Exposure to service design in AI enabled ecosystems
- Experience supporting teams in adopting AI into their design practice
Why Join Us
At Tangity, we believe in designing with purpose and delivering with impact. You’ll join a growing design community embedded within a global consultancy, working on services that matter—with clients who are committed to transformation. We support your personal and professional development through mentoring, training, and a culture that values experimentation and learning. If you are excited about building thoughtful, high-performing experiences, either for or with AI, within a collaborative, product-led environment, we would love to hear from you.
Product Designer employer: Tangity
At Tangity, a part of NTT DATA, we pride ourselves on being an exceptional employer that champions innovation and inclusivity in the heart of the UK. Our collaborative work culture fosters continuous learning and growth, empowering our employees to tackle meaningful projects that genuinely improve public services. With a strong commitment to diversity and a range of Inclusion Networks, we create an environment where every voice is valued, making it an exciting place for service designers to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Product Designer
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Tangity!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Tangity would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Tangity through your school's career services!
We think you need these skills to ace Product Designer
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Designer, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Designer position at Tangity. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Tangity
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
