Consumer Social Account Director

An exciting opportunity – we’re seeking a vibrant, experienced, and passionate Consumer Account Director to join our award-winning team. We’re looking for someone that understands what it takes to develop successful consumer communications strategies that affect real change in audience perception and behaviour.

As an Account Director, you will be working closely with your account head to advise and steer market-leading brands, specifically our key social account, in an environment and with a team that will help you reach your potential and support you in your growth.

Specifically, your responsibilities will include:

• Client Relationships: Cultivate strong relationships with clients, providing counsel on marketing and communications strategies including PR and social media and how to amplify content through paid. Immersing yourself within the client’s businesses, proactively becoming an integral part of the client’s marketing team. Ensure clients understand Tangerine’s services, maximising growth opportunities.
• Strong Delivery: Work with the wider team to craft and deliver winning communications strategies to match client briefs. Act as a champion for strategic, creative communications for your team that delivers both the client’s brief and KPIs. Ensure a high quality of innovative and forward-thinking work is delivered to client timescales.
• Team Management: Manage a team of communications specialists, acting as a mentor and a coach for the day-to-day operations, with the support of the Associate Director. Work closely with other leads on capacity planning, people development and team training.

You should apply if you have…

• You thrive in the agency environment, enjoying the creative challenges, fast pace, and thrill of seeing your strategies brought to life.
• You, ideally, have several years’ experience leading a variety of accounts across multiple sectors.
• You are experienced in running campaigns that span earned, shared, and owned media, with an in-depth knowledge of traditional and social media landscapes.
• You have experience in influencer engagement and both internal and external stakeholder management.
• You are familiar with agency client management and comfortable managing, motivating and guiding teams, nurturing talent internally.
• You enjoy crafting organic and new business proposals from small projects to bigger and wider communication strategies.

About Us: We’re Tangerine – a team of over 100 talented content creators, digital planners, creative strategists, designers, account handlers and much more. We exist to help brands solve problems, think differently, be more influential and connect with people. Our vision is to be the specialist communications agency that top brands want to work with and the most talented people want to work for. Our culture is really important to us in achieving that vision. We all share a passion to be the best, deliver meaningful work and push the boundaries. We encourage our people to think freely and push creativity, continually testing and learning. All of which means our clients get the stand-out they want and our people get to show how talented they are.

And as the first agency in the UK to become employee-owned (in 2017), we all have a real say in how our business is run and we all contribute to creating an environment where we and our ideas can flourish. It also means we put a lot of thought and investment into internal programmes, to make sure we can support each other’s wellbeing. This supportive culture and our generous package of benefits and employee initiatives is why people love to stay with us and grow as part of our agency. We are committed to fostering a diverse and inclusive workplace where everyone can thrive and help enhance the way we work through their unique perspectives and experiences.

What we offer:

• An annual tax‑free profit share.
• A healthy annual training budget supported by our Homegrown training skills development programme.
• A generous holiday scheme including your birthday off.
• Wellbeing day off once a quarter.
• Late start/early finish once a quarter.
• Flexible public holidays.
• Health Insurance.
• Charity, Wellbeing and Social events.
• Interest‑free loans.
• Enhanced dependents/maternity/paternity/sick pay.
• 121 coaching and mentor.