Operations & Business Manager

Overview

Location: Lytham

Hours: Monday–Friday, 9:00am–6:00pm (flexibility required)

Reporting to: Group Chairman

About the role

We are looking for a highly organised and commercially minded Operations & Business Manager to join Dixon Grange. This is a pivotal role at the centre of the business, responsible for ensuring day‑to‑day operations run smoothly, accurately and efficiently across multiple entities and locations. Working closely with the Group Chairman and Executive PA, you will act as the operational backbone of the organisation; coordinating purchasing, property administration, finance support activities and executive‑led tasks, while handling sensitive information with discretion and professionalism. This role would suit someone who thrives in a fast‑paced, varied environment and enjoys taking ownership across multiple workstreams.

What you’ll be doing

• Operations & Business Control - acting as the central point of coordination for daily operations across Dixon Grange and associated businesses, ensuring operational processes, approvals and controls are followed consistently, tracking tasks, approvals, supplier commitments and maintaining clear audit trails.
• Purchasing & Supplier Coordination - managing purchasing activity in line with agreed supplier pricing and minimum order quantities, maintaining and updating the Raw Materials Schedule, raising, tracking and filing Purchase Orders in line with SOPs, ensuring rebates, contractual benefits and Certificates of Analysis are processed correctly.
• Property & Portfolio Management - overseeing administration of the Chairman’s personal and corporate property portfolio, liaising with estate agents, solicitors and contractors on leases, renewals and maintenance, coordinating property works and responding to property‑related incidents, raising rental invoices and accurately recording income and payments.
• Finance & Payroll Support - coordinating payroll across multiple businesses, collecting and organising invoices, delivery notes and supporting documentation, supporting the Management Accountant with reporting, VAT returns and claims, producing weekly payment runs and daily cash position reports.
• Administration & Executive Support - providing high‑level administrative support using Microsoft Word, Excel and PowerPoint, maintaining accurate electronic and hard‑copy filing systems, ensuring all work arranged by the Chairman has appropriate approvals and purchase orders, providing holiday cover for the Executive PA when required.

You will have:

• strong operational and organisational experience within a multi‑entity or complex business
• excellent attention to detail and confidence working with financial information
• high IT proficiency, particularly in Excel, Word and PowerPoint
• experience coordinating suppliers, contractors and external advisors

You will be:

• highly organised with excellent time‑management skills
• calm, reliable and discreet, with a high level of professionalism
• comfortable managing multiple priorities simultaneously
• proactive, solution‑focused and able to work with minimal supervision
• a strong team player with excellent communication and interpersonal skills

Why join Dixon Grange?

• a competitive salary
• eligibility to join the Group Profit Share Scheme after two years
• pension contributions rising up to 7% with service
• private health insurance (including dependants after qualifying period)
• a varied, trusted role working closely with senior leadership

Additional information

This role may require flexibility, travel between sites and occasional additional hours to meet business needs.