At a Glance
- Tasks: Help customers succeed with tech products and build strong relationships.
- Company: Join a fast-growing consumer tech company redefining digital connections.
- Benefits: Competitive salary, bonuses, and access to industry mentors.
- Other info: Fast Track programme offers tailored support and networking opportunities.
- Why this job: Make a real impact in a dynamic environment while launching your career.
- Qualifications: No experience needed, just passion for tech and great communication skills.
The predicted salary is between 30000 - 60000 £ per year.
About Tangent
Tangent was created to make job applications fairer and more human. We connect you with industry expert mentors from leading companies who volunteer their time to guide you through every step of your job search. Our mentors help you improve your CV, prepare for interviews, and navigate salary negotiations with confidence. In today’s market, having a mentor can be the difference between being overlooked and getting hired. Tangent is a free social impact platform that helps talented people from all backgrounds unlock new opportunities and build meaningful careers.
Fast Track Your Application
To give you the best chance of success, we created Fast Track by Tangent, a guided application process and free career accelerator offered to candidates we identify as showing strong potential. It’s designed to help you stand out, prepare effectively, and move confidently through the hiring process for this role.
Through Fast Track, you’ll gain access to:
- 1:1 guidance from mentors already working in the industry
- Insider insight into how top tech companies hire and what they look for in candidates
- Tailored support to refine your personal brand and communication skills
- Visibility to employers building diverse, high-performing customer success teams
- Opportunities to expand your professional network and gain real-world advice from experienced mentors
Fast Track helps you strengthen your application, build confidence before interviews, and connect directly with the companies shaping the future of tech.
The Company
In London and Dublin we’ve partnered with a fast-growing consumer tech company that’s redefining how people connect with digital products. The company is on an exciting growth journey, backed by a talented team and innovative technology that’s changing how people interact online. They’re now expanding their Go-To-Market team and are looking for ambitious individuals who are eager to learn, grow, and make a real impact in a fast-paced environment.
The Role
As a Customer Success Manager (CSM), you’ll play a key role in helping customers get the most value from the company’s products and services. You’ll build strong relationships, understand client goals, and work closely with internal teams to ensure every customer has a positive, long-term experience. This is an excellent opportunity for someone who enjoys problem-solving, communication, and helping others succeed.
You’ll learn how to:
- Build and maintain strong relationships with customers at all levels
- Understand client needs and help them achieve measurable results with the product
- Deliver onboarding sessions and guide new customers through implementation
- Proactively identify opportunities to improve customer satisfaction and retention
- Collaborate with product and sales teams to ensure customer feedback drives improvements
- Develop commercial awareness, empathy, and confidence in a fast-paced, customer-focused environment
Who We’re Looking For
You don’t need previous experience or a degree, just:
- A passion for technology and curiosity about how companies grow
- Great communication skills and enthusiasm for speaking to people
- A positive, resilient attitude and eagerness to learn from feedback
- A desire to launch a long-term career in customer success
How to Apply
- Sign up on Tangent and create your profile (eligible candidates will be invited to join the Fast Track programme)
- Share your motivation for the role so the hiring company can learn more about you
- Your profile will be reviewed by the hiring team, and if selected, you’ll be moved forward quickly through the interview process with additional mentoring and support
Entry Level Customer Success £30k-£60k salary + bonus (Fast Track Opportunity) in London employer: Tangent
Tangent is an exceptional employer that prioritises employee growth and development, offering a unique opportunity to join a fast-growing consumer tech company in London or Dublin. With a strong focus on mentorship and support through the Fast Track programme, employees can expect a collaborative work culture that values innovation and personal impact, alongside competitive salaries and bonuses. This role not only allows you to build meaningful relationships with customers but also equips you with the skills and confidence needed to thrive in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Entry Level Customer Success £30k-£60k salary + bonus (Fast Track Opportunity) in London
✨Tip Number 1
Get involved with our Fast Track programme! It’s a fantastic way to connect with mentors who can give you insider tips on what companies are really looking for. Plus, it’ll help you refine your personal brand and communication skills.
✨Tip Number 2
Don’t underestimate the power of networking! Use this opportunity to expand your professional connections. Reach out to mentors and fellow candidates; you never know who might have a lead on your dream job.
✨Tip Number 3
Prepare for your interviews by practising common questions and scenarios related to customer success. Role-playing with a mentor can boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 4
When applying, make sure to showcase your passion for technology and eagerness to learn. Companies love candidates who are enthusiastic and ready to grow, so let that shine through in your conversations!
We think you need these skills to ace Entry Level Customer Success £30k-£60k salary + bonus (Fast Track Opportunity) in London
Some tips for your application 🫡
Craft a Compelling Motivation Statement:When sharing your motivation for the role, be genuine and specific. Let us know why you're excited about this opportunity and how it aligns with your career goals. A personal touch can really make your application stand out!
Showcase Your Communication Skills:Since great communication is key in customer success, make sure your written application reflects that. Use clear, concise language and avoid jargon. We want to see your personality shine through your words!
Highlight Your Curiosity and Passion:We love candidates who are eager to learn! In your application, mention any tech-related interests or experiences that showcase your curiosity. This will help us see your potential and enthusiasm for the role.
Apply Through Our Website:To give yourself the best chance of success, make sure to apply through our website. This way, you’ll be considered for the Fast Track programme, which offers tailored support and guidance to help you shine in the hiring process!
How to prepare for a job interview at Tangent
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Research Tangent and the tech company you're applying to, so you can speak confidently about how their services help customers succeed.
✨Show Your Passion
Let your enthusiasm for technology and customer success shine through. Share examples of how you've helped others or solved problems in the past, even if it's from personal experiences or volunteer work.
✨Practice Makes Perfect
Rehearse common interview questions related to customer success. Think about how you would handle different scenarios, like onboarding a new client or addressing customer feedback. This will help you articulate your thoughts clearly during the interview.
✨Ask Smart Questions
Prepare thoughtful questions to ask the interviewer about the role and the company culture. This shows your interest and helps you determine if it's the right fit for you. Consider asking about team dynamics or how they measure customer success.
