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For Companies At a Glance
- Tasks: Build strong client relationships and guide them in using AI solutions effectively.
- Company: Join a dynamic tech scale-up transforming AI-powered data insights.
- Benefits: Full-time salary plus commission, mentorship, and career growth opportunities.
- Why this job: Fast-track your career with expert mentorship and impactful client interactions.
- Qualifications: Strong communication skills and a passion for customer success.
- Other info: 100% free mentorship service to help you land the role.
The predicted salary is between 28800 - 48000 £ per year.
Customer Success Manager: Fast-Track Your Career with Expert Mentorship in London
The Opportunity
Most job applications feel like shouting into a void. Tangent changes that. We have partnered with an innovative, high-growth technology company pioneering solutions in the AI-powered data insights sector to find their next Customer Success Manager in London. When you apply through Tangent, you don't just get a job; you get a free industry mentor to coach you through the interview process and ensure you land the role with the best possible package. This service is 100% free for candidates, we are paid by the employer to find and coach the best talent.
The Role
As a Customer Success Manager, you will be the cornerstone of client relationships, ensuring they maximise value from cutting-edge AI solutions. You will:
- Be the primary point of contact for a portfolio of key clients, building strong, lasting relationships based on trust and understanding.
- Guide customers through successful onboarding and adoption, ensuring they gain maximum value from the product from day one.
- Proactively identify opportunities for product adoption, growth, and renewal, contributing to customer retention and expansion.
- Collaborate seamlessly with sales, product, and support teams to address customer needs and feedback, acting as an internal advocate.
- Help clients achieve their business goals by demonstrating the tangible value and impact of the solution through data and insights.
Why This Company?
You will join a dynamic and forward-thinking scale-up that is transforming how businesses leverage AI for data insights. This company prioritises a culture of learning and continuous improvement, offering clear pathways for professional development and opportunities.
London Entry Level Customer Success (full time salary + commission) employer: Tangent
Contact Detail:
Tangent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London Entry Level Customer Success (full time salary + commission)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more connections you make, the better your chances of landing that Customer Success Manager role.
✨Tip Number 2
Practice makes perfect! Get a friend or mentor to do mock interviews with you. This will help you feel more confident and prepared when it’s time to shine in front of potential employers.
✨Tip Number 3
Show your passion for AI and customer success! During interviews, share your enthusiasm for the industry and how you can help clients maximise their value from the product. Let your personality shine through!
✨Tip Number 4
Don’t forget to apply through our website! We’re here to support you with free mentorship and guidance throughout the process. Let’s get you that dream job together!
We think you need these skills to ace London Entry Level Customer Success (full time salary + commission)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Customer Success Manager role. Highlight any relevant experience and skills that show you can build strong client relationships and understand AI solutions.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer success and how you can help clients maximise their value from our innovative products.
Showcase Your Soft Skills: As a Customer Success Manager, communication and relationship-building are key. Make sure to highlight your interpersonal skills and any experiences where you've successfully collaborated with others.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. This way, you’ll also get access to our free mentorship programme to help you ace the interview process!
How to prepare for a job interview at Tangent
✨Know Your Stuff
Before the interview, make sure you understand the company’s AI-powered solutions and how they benefit clients. Research their products and think about how you can help customers maximise their value from these tools.
✨Build Rapport
As a Customer Success Manager, relationship-building is key. Practice your communication skills and think of ways to connect with the interviewer. Show genuine interest in their experiences and insights about the company culture.
✨Showcase Problem-Solving Skills
Prepare examples of how you've successfully resolved customer issues or improved client relationships in the past. Highlight your proactive approach to identifying opportunities for growth and retention.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the onboarding process for new clients, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
