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For Companies At a Glance
- Tasks: Build strong customer relationships and drive satisfaction with our innovative tech solutions.
- Company: Join a leading London tech company with a vibrant culture.
- Benefits: Enjoy a competitive salary, hybrid work options, and career growth opportunities.
- Why this job: Kickstart your career in customer success and make a real impact on clients' journeys.
- Qualifications: Proactive communicator with a passion for helping clients achieve their goals.
- Other info: Perfect for graduates eager to thrive in a dynamic tech environment.
The predicted salary is between 30000 - 45000 £ per year.
Graduate Customer Success Manager at London Tech Company (£30-45k base salary + Hybrid)
This range is provided by Tangent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$30,000.00/yr – $45,000.00/yr
Looking for a job is f*cking hard! You send off tons of applications only to get ghosted by recruiters and to never get any feedback. We understand how tough it is and that’s why we created Tangent — so you can get help to get hired.
What is Tangent?
Tangent lets you bypass the recruiters by connecting you directly with your future colleagues. They commit their time to mentor you through the job search process, review your CVs, offer career advice, and refer you into exclusive job opportunities at their company (that’s recommending you internally to the recruitment team).
How does it work?
- Easy Apply – we don’t make you waste time repeating what’s in your CV
- Connect with the Mentors – get referred and coached through the interview process at their company
Did you know?! If you are referred for a job you’re 9x more likely to be hired vs applying direct on a job board.
The role:
- Graduate Customer Success Manager at one of London’s leading tech employers
- You’ll be responsible for building strong relationships with customers to ensure they achieve their desired outcomes while using a company\’s product or service. Your role combines customer support, account management, and proactive engagement to drive satisfaction, retention, and growth
- Experience in account management, customer support, sales, training, and project management translates well into a Customer Success role. Strong relationship-building, problem-solving, and communication skills are essential. Backgrounds in consulting, SaaS, or marketing can also be valuable, especially if they involve helping clients achieve their goals.
- Job Type: Full‑time
- Salary: £30,000.00‑£45,000.00 per year
What do I need?
- You must be able to work in the UK without needing sponsorship/visa
- Be able to work in office or hybrid in London
- Excited by the opportunity to connect with mentors and get referred
The companies we work with typically look for people who are:
- Highly proactive and willing to learn
- Excellent communicators (written or verbally)
- Happy working in a fast‑paced environment
- Natural relationship‑builders
- Motivated and driven to achieve outcomes
Seniority level
Entry level
Employment type
Full‑time
Job function
Sales, Customer Service, and Consulting
Industries
Technology, Information and Internet, Software Development, and IT Services and IT Consulting
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Graduate Customer Success Manager at London Tech Company (£30-45k base salary + Hybrid) employer: Tangent
Contact Detail:
Tangent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Customer Success Manager at London Tech Company (£30-45k base salary + Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with alumni. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer success. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for customer success during interviews. Share examples of how you've helped others achieve their goals, whether in previous jobs or through volunteer work.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at the London Tech Company.
We think you need these skills to ace Graduate Customer Success Manager at London Tech Company (£30-45k base salary + Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Graduate Customer Success Manager. Highlight any experience you have in customer support, account management, or relationship-building. We want to see how you can help our customers achieve their goals!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer success and how your background fits with our company values. Be genuine and let your personality come through – we love that!
Showcase Relevant Skills: In your application, make sure to highlight skills like communication, proactivity, and problem-solving. These are key for the role, and we want to know how you've used them in past experiences. Give us examples that demonstrate your abilities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Tangent
✨Know the Company Inside Out
Before your interview, do some digging into the London Tech Company. Understand their products, services, and customer success strategies. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Relationship-Building Skills
As a Graduate Customer Success Manager, building relationships is key. Prepare examples from your past experiences where you've successfully built rapport with clients or team members. This could be from internships, group projects, or even volunteer work.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and customer engagement strategies. Think of situations where you had to manage a difficult client or turn around a negative experience. Structure your answers using the STAR method (Situation, Task, Action, Result) for clarity.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the company's approach to customer success or how they measure client satisfaction. This shows you're proactive and genuinely interested in contributing to their goals.
