At a Glance
- Tasks: Build relationships with customers and help them achieve their goals using our product.
- Company: Leading tech employer in London with a focus on customer success.
- Benefits: Competitive salary, flexible hybrid work options, and mentorship opportunities.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and a proactive attitude are essential.
- Other info: Fast-paced environment with great career growth potential.
The predicted salary is between 30000 - 45000 £ per year.
A leading tech employer in London is looking for a Graduate Customer Success Manager. You will build relationships with customers to ensure they achieve their goals using the company's product. The role requires strong customer support and account management skills. Candidates should be proactive, excellent communicators, and capable of working in fast-paced environments.
This full-time position offers a salary between £30,000 and £45,000 per year, with options for in-office or hybrid work.
Entry-Level Customer Success Manager — Mentored & Hybrid employer: Tangent
Contact Detail:
Tangent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry-Level Customer Success Manager — Mentored & Hybrid
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or attend local meetups. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company and its products inside out. Show them you’re not just another candidate, but someone who genuinely cares about helping customers succeed.
✨Tip Number 3
Practice your communication skills. Role-play common customer scenarios with friends or family. The better you can articulate your thoughts, the more confident you'll be in front of potential employers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Customer Success Manager role. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Entry-Level Customer Success Manager — Mentored & Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Success Manager role. Highlight any customer support or account management experience you have, and don’t forget to mention your proactive approach!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're excited about the role. Be sure to mention how you can help customers achieve their goals using our product.
Showcase Your Soft Skills: In a fast-paced environment, soft skills are key! Make sure to highlight your ability to build relationships and communicate effectively. We want to see how you can connect with customers and support them in their journey.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Tangent
✨Know the Product Inside Out
Before your interview, make sure you understand the company's product thoroughly. Familiarise yourself with its features and benefits, as well as how it helps customers achieve their goals. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Success Manager, communication is key. Prepare examples of how you've effectively communicated with customers or team members in the past. Practice articulating your thoughts clearly and confidently, as this will demonstrate your ability to build relationships and support clients.
✨Demonstrate Proactivity
Employers love candidates who take initiative. Think of instances where you've gone above and beyond to help someone or solve a problem. Share these stories during your interview to highlight your proactive nature and how it aligns with the fast-paced environment of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or specific challenges the Customer Success team faces. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.