At a Glance
- Tasks: Build strong customer relationships and drive satisfaction with our innovative product.
- Company: Join a leading VC-backed tech startup in London with a vibrant culture.
- Benefits: Competitive salary, mentorship opportunities, and a dynamic work environment.
- Other info: Exciting opportunity to connect with mentors and enhance your professional network.
- Why this job: Make a real impact by helping customers achieve their goals while growing your career.
- Qualifications: Strong communication skills and a proactive attitude; experience in customer support or account management is a plus.
The predicted salary is between 40500 - 49500 £ per year.
Looking for a job is challenging! We understand how tough it is and that’s why we created Tangent - so you can get help to get hired. What is Tangent? Tangent lets you bypass the recruiters by connecting you directly with your future colleagues. They commit their time to mentor you through the job search process, review your CVs, offer career advice, and refer you into exclusive job opportunities at their company.
The role: Graduate Customer Success Manager at one of London’s leading tech employers. You’ll be responsible for building strong relationships with customers to ensure they achieve their desired outcomes while using the company's product or service. Your role combines customer support, account management, and proactive engagement to drive satisfaction, retention, and growth.
Experience in account management, customer support, sales, training, and project management translates well into a Customer Success role. Strong relationship-building, problem-solving, and communication skills are essential. Backgrounds in consulting, SaaS, or marketing can also be valuable, especially if they involve helping clients achieve their goals.
Job Type: Full-time
Salary: £30,000.00-£45,000.00 per year
What do I need?
- You must be able to work in the UK without needing sponsorship/visa
- Be able to work in office or hybrid in London
- Excited by the opportunity to connect with mentors and get referred
The companies we work with typically look for people who are:
- Highly proactive and willing to learn
- Excellent communicators (written or verbally)
- Happy working in a fast-paced environment
- Natural relationship-builders
- Motivated and driven to achieve outcomes
Entry-level Customer Success Manager at at VC-backed startup (£30-£45k base salary) employer: Tangent
Tangent is an exceptional employer that champions diversity and social impact, making it an ideal place for entry-level talent in Greater London. With a supportive work culture that prioritises employee growth, you will have the chance to develop essential commercial skills while contributing to meaningful change. Join us to be part of a team that values your unique perspective and fosters a collaborative environment for all.
