Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers succeed with tech products and build strong relationships.
- Company: Join a fast-growing consumer tech company redefining digital connections.
- Benefits: Competitive salary, bonuses, and access to industry mentors.
- Why this job: Make a real impact in a dynamic environment while launching your career.
- Qualifications: No experience needed, just passion for tech and great communication skills.
- Other info: Fast Track programme offers tailored support and networking opportunities.
The predicted salary is between 24000 - 48000 £ per year.
Tangent was created to make job applications fairer and more human. We connect you with industry expert mentors from leading companies who volunteer their time to guide you through every step of your job search. Our mentors help you improve your CV, prepare for interviews, and navigate salary negotiations with confidence. In today’s market, having a mentor can be the difference between being overlooked and getting hired. Tangent is a free social impact platform that helps talented people from all backgrounds unlock new opportunities and build meaningful careers.
Fast Track Your Application
To give you the best chance of success, we created Fast Track by Tangent, a guided application process and free career accelerator offered to candidates we identify as showing strong potential. It’s designed to help you stand out, prepare effectively, and move confidently through the hiring process for this role. Through Fast Track, you’ll gain access to:
- 1:1 guidance from mentors already working in the industry
- Insider insight into how top tech companies hire and what they look for in candidates
- Tailored support to refine your personal brand and communication skills
- Visibility to employers building diverse, high‑performing customer success teams
- Opportunities to expand your professional network and gain real‑world advice from experienced mentors
Fast Track helps you strengthen your application, build confidence before interviews, and connect directly with the companies shaping the future of tech.
The Company
We’ve partnered with a fast‑growing consumer tech company that’s redefining how people connect with digital products. The company is on an exciting growth journey, backed by a talented team and innovative technology that’s changing how people interact online. They’re now expanding their Go‑To‑Market team and are looking for ambitious individuals who are eager to learn, grow, and make a real impact in a fast‑paced environment.
The Role
As a Customer Success Manager (CSM), you’ll play a key role in helping customers get the most value from the company’s products and services. You’ll build strong relationships, understand client goals, and work closely with internal teams to ensure every customer has a positive, long‑term experience. This is an excellent opportunity for someone who enjoys problem‑solving, communication, and helping others succeed.
Responsibilities
- Build and maintain strong relationships with customers at all levels.
- Understand client needs and help them achieve measurable results with the product.
- Deliver onboarding sessions and guide new customers through implementation.
- Proactively identify opportunities to improve customer satisfaction and retention.
- Collaborate with product and sales teams to ensure customer feedback drives improvements.
- Develop commercial awareness, empathy, and confidence in a fast‑paced, customer‑focused environment.
Who We’re Looking For
You don’t need previous experience or a degree, just:
- A passion for technology and curiosity about how companies grow.
- Great communication skills and enthusiasm for speaking to people.
- A positive, resilient attitude and eagerness to learn from feedback.
- A desire to launch a long‑term career in customer success.
How to Apply
- Sign up on Tangent and create your profile (eligible candidates will be invited to join the Fast Track programme).
- Share your motivation for the role so the hiring company can learn more about you.
- Your profile will be reviewed by the hiring team, and if selected, you’ll be moved forward quickly through the interview process with additional mentoring and support.
Entry Level Customer Success £30k-£60k salary + bonus (Fast Track Opportunity) employer: Tangent
Contact Detail:
Tangent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry Level Customer Success £30k-£60k salary + bonus (Fast Track Opportunity)
✨Tip Number 1
Get involved with our Fast Track programme! It’s a fantastic way to connect with mentors who can give you insider tips on what companies are really looking for. Plus, it’ll help you stand out from the crowd.
✨Tip Number 2
Practice makes perfect! Use mock interviews with your mentor to sharpen your communication skills and boost your confidence. The more you practice, the more natural it will feel when you’re in front of the real interviewers.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to your mentors and ask for introductions to others in the industry. Building relationships can open doors you didn’t even know existed.
✨Tip Number 4
Be yourself! Authenticity goes a long way in interviews. Show your passion for technology and customer success, and don’t be afraid to share your unique perspective. Companies love candidates who bring something different to the table.
We think you need these skills to ace Entry Level Customer Success £30k-£60k salary + bonus (Fast Track Opportunity)
Some tips for your application 🫡
Craft a Compelling Motivation Statement: When sharing your motivation for the role, be genuine and enthusiastic! Let us know why you're excited about customer success and how you see yourself contributing to the team. This is your chance to shine, so make it personal!
Tailor Your Profile: Make sure your profile on Tangent reflects your unique skills and experiences. Highlight any relevant projects or roles, even if they’re not directly in customer success. We want to see what makes you stand out!
Show Off Your Communication Skills: Since communication is key in this role, ensure your written application is clear and engaging. Use a friendly tone and avoid jargon. Remember, we’re looking for someone who can connect with customers effortlessly!
Be Open to Feedback: As you go through the application process, embrace any feedback you receive. It’s all part of the learning journey! We’re here to support you, so don’t hesitate to ask questions or seek advice from your mentors.
How to prepare for a job interview at Tangent
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their products, services, and the market they operate in. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Success Manager, communication is key. Practice articulating your thoughts clearly and confidently. You might want to prepare a few examples of how you've successfully communicated in past experiences, even if they're from school or volunteer work.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to solve problems or help others succeed. Be ready to discuss these during the interview. Highlighting your problem-solving skills will resonate well with the hiring team, as they’re looking for someone who can help customers achieve their goals.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the company's culture, growth opportunities, or how they measure customer success. Asking questions shows that you're engaged and serious about the role.