Customer Success Manager - Volunteer Mentor (Flexible/Short-term/Remote)
Customer Success Manager - Volunteer Mentor (Flexible/Short-term/Remote)

Customer Success Manager - Volunteer Mentor (Flexible/Short-term/Remote)

Volunteer Home office possible
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At a Glance

  • Tasks: Mentor aspiring jobseekers through short, flexible calls and share your career journey.
  • Company: Join Tangent, a community dedicated to bridging the tech skills gap for underrepresented individuals.
  • Benefits: Enjoy unmatched flexibility, enhance your CV, and connect with a vibrant network of tech professionals.
  • Why this job: Make a real impact while boosting your personal brand and leadership skills in a supportive environment.
  • Qualifications: No experience needed, just a passion for mentoring and sharing your career insights.
  • Other info: This is a voluntary role with a commitment of as little as 30 minutes per month.

Change someone’s life, develop your skills, stand out in interviews and join a thriving community of 1000+ go-to-market tech professionals! From as little as a 30-min mentoring chat once a month. On your terms, when you’re available and flexible to your current schedule. Tangent connects go-to-market tech professionals like you with aspiring jobseekers from low socioeconomic backgrounds for remote, flexible, short-term mentoring. You don’t need any experience, just a willingness to share how you landed your job with the next generation struggling to break through.

Only 9% of tech employees come from low socioeconomic backgrounds, despite making up 39% of the total population. We’re on a mission to change this and we need your help. One mentor at a time, one conversation at a time let’s make job searching a little less challenging!

What You’ll Be Doing

  • Provide Short-Term Mentorship: Attend calls (typically 25-30 mins) to connect, advise, and guide aspiring jobseekers.
  • Share Your Expertise: Offer advice, share your own experiences, provide CV reviews, and help with interview prep.
  • Open Doors: If relevant, refer talented individuals to your company or network, supporting them through the interview process.

Why Volunteer with Tangent? (The Benefits for YOU!)

  • Boost Your Career Profile & CV: Enhance your leadership and management skills.
  • Enhance Your CV & Personal Brand: Showcase your expertise and commitment to giving back.
  • Expand Your Network: Connect with a talented pool of future leaders and a vibrant community of 1000+ accomplished mentors from top tech companies.
  • Make a Real, Tangible Impact: Play a crucial role in the career trajectories of ambitious individuals eager to learn from the best.
  • Give Back to the Community: Help close the skills gap in tech and contribute to creating a more diverse and inclusive industry.

Community Rewards:

  • Personalised Gifts & Rewards: We appreciate your dedication and efforts!
  • Exclusive Community Events: Join our supportive community of tech professionals.
  • Unmatched Flexibility: Designed for your busy schedule!

How It Works

  • Easy Apply: Apply to this voluntary opportunity.
  • Sign-Up Link: We’ll email you a quick link to sign-up for Tangent.
  • Connect & Mentor: Connect with aspiring jobseekers from socially diverse backgrounds and offer support on your terms.

Ready to boost your personal brand, refine your leadership skills, and expand your network, all while helping someone break into tech? Click 'Apply' now and join the Tangent community!

Please Note: This is a voluntary position dedicated to supporting Tangent's mission.

Customer Success Manager - Volunteer Mentor (Flexible/Short-term/Remote) employer: Tangent

Tangent is an exceptional employer that empowers tech professionals to make a meaningful impact while enhancing their own career prospects. With unmatched flexibility, you can mentor aspiring jobseekers on your terms, all while being part of a vibrant community dedicated to closing the skills gap in tech. Join us to develop your leadership skills, expand your network, and contribute to a more diverse and inclusive industry.
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Contact Detail:

Tangent Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Success Manager - Volunteer Mentor (Flexible/Short-term/Remote)

✨Tip Number 1

Engage with the Tangent community on social media platforms. By following and interacting with their posts, you can gain insights into their mission and values, which will help you connect better with potential mentees.

✨Tip Number 2

Consider reaching out to current or past mentors within the Tangent network. They can provide valuable advice on how to approach mentoring and share their experiences, giving you a clearer picture of what to expect.

✨Tip Number 3

Prepare a few key stories from your own career journey that highlight challenges you've overcome. These anecdotes can be incredibly inspiring for aspiring jobseekers and will make your mentoring sessions more impactful.

✨Tip Number 4

Familiarise yourself with common barriers faced by jobseekers from low socioeconomic backgrounds. Understanding these challenges will enable you to offer tailored advice and support, making your mentorship more effective.

We think you need these skills to ace Customer Success Manager - Volunteer Mentor (Flexible/Short-term/Remote)

Empathy
Communication Skills
Active Listening
Mentoring Skills
Networking Skills
Time Management
Adaptability
Problem-Solving Skills
CV Review Expertise
Interview Preparation
Leadership Skills
Ability to Provide Constructive Feedback
Understanding of Go-to-Market Strategies
Commitment to Diversity and Inclusion

Some tips for your application 🫡

Understand the Role: Before applying, take time to understand what being a Customer Success Manager - Volunteer Mentor entails. Familiarise yourself with the responsibilities and how your experiences can align with the role.

Craft a Personal Statement: Write a personal statement that highlights your willingness to mentor and share your journey. Emphasise your passion for helping others and how you can make a difference in the lives of aspiring jobseekers.

Highlight Relevant Skills: In your CV, focus on skills that are relevant to mentoring, such as communication, leadership, and empathy. Provide examples of how you've used these skills in your career to support others or lead teams.

Showcase Your Commitment: Make sure to express your commitment to the mission of Tangent. Mention any previous volunteer work or community involvement that demonstrates your dedication to helping those from low socioeconomic backgrounds.

How to prepare for a job interview at Tangent

✨Show Your Passion for Mentoring

During the interview, express your genuine enthusiasm for mentoring and helping others. Share personal stories about how mentorship has impacted your career and why you believe in the mission of supporting aspiring jobseekers from low socioeconomic backgrounds.

✨Highlight Relevant Skills

Even if you don't have formal mentoring experience, focus on transferable skills such as communication, empathy, and leadership. Discuss instances where you've guided or supported others, whether in a professional or personal context.

✨Prepare to Discuss Your Journey

Be ready to share your own career path, including challenges you've faced and how you overcame them. This will not only demonstrate your expertise but also provide relatable insights for your mentees, showcasing your ability to connect with them.

✨Ask Thoughtful Questions

Engage with the interviewers by asking insightful questions about the mentoring programme and its impact. This shows your interest in the role and helps you understand how you can contribute effectively to the community.

Customer Success Manager - Volunteer Mentor (Flexible/Short-term/Remote)
Tangent
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  • Customer Success Manager - Volunteer Mentor (Flexible/Short-term/Remote)

    Volunteer

    Application deadline: 2027-06-19

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    Tangent

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