At a Glance
- Tasks: Optimise casino operations using data analytics to enhance profitability and customer experience.
- Company: Join Tangam Systems, a leader in data analytics for the gaming industry.
- Benefits: Competitive salary, travel opportunities, and a diverse, inclusive work environment.
- Other info: Opportunity for career growth and mentorship in a dynamic, innovative company.
- Why this job: Make a real impact in the gaming industry with cutting-edge technology and data-driven strategies.
- Qualifications: 5+ years in casino operations or gaming vendor experience, with strong analytical skills.
The predicted salary is between 80000 - 100000 € per year.
Tangam Systems is a rapidly growing company that is at the cutting edge of developing data analytics and visualization software. Our clients range from Fortune 500 businesses to some of the best known brands in the resort industry, including operators in the United States, Macau, Australia, Philippines, Cambodia, New Zealand, Canada, the UK, and across Europe. Our Table Games Yield Management (TYM) and Slots Optimization & Data Analytics (SODA) products help casino resorts optimize their gaming operations in order to increase profitability and enhance the patron experience.
Our next generation business intelligence software products take the complexity out of data analytics and make data understandable and actionable to ordinary users. Our patented products have won numerous industry awards and recognitions. We continue to push the envelope on what is possible in the area of data analytics software, and we are always seeking new talent to join us on our exciting journey.
Your Future Impact – Circa 2027
Fast forward two years…We’d like to thank you for your pivotal contributions in helping casino operators across Europe, the Middle East, and Africa (EMEA) master data-driven gaming floor optimization.
Your operational expertise across slot and table games environments, combined with a strong analytical mindset, helped clients drive measurable improvements in profitability, efficiency, and gaming floor performance. Using Tangam’s optimization platforms, you supported operators in improving decisions around game mix, floor layout, labor deployment, pricing, operating hours, and customer experience — all aligned to local market conditions and player behavior. You became a trusted advisor to operators across the region, helping clients build stronger data-driven operational cultures while contributing directly to Tangam’s continued growth and reputation throughout EMEA.
Core Responsibilities
- Operational Performance: Use Tangam software to optimize table spreads, slot product mix, labor deployment, and pricing strategies (RTP/Hold %) to drive yield and floor utilization.
- Client Advisory: Translate complex gaming data into actionable "day-to-day" strategies for casino leadership.
- Product Evolution: Represent the EMEA market by providing feedback to the product team, ensuring the software roadmap aligns with regional operator needs.
- Strategic Delivery: Conduct high-level performance reviews and workshops for C-suite stakeholders across diverse jurisdictions.
- Thought Leadership: Mentor junior staff and contribute to industry case studies and best-practice content.
- Business Growth: Provide technical credibility during sales demos and strategic discussions with prospective clients.
Candidate Profile
- Technical Experience: 5+ years in senior casino operations or with a gaming vendor.
- Subject Matter Expertise: Deep knowledge of Slots and Table Games KPIs (Win/Drop/Hold, Coin-In, Theo, and RTP).
- Optimization Mastery: Proven track record in labor scheduling, floor placement, and yield management.
Skills & Logistics
- Analytics: Proficient in translating data into narratives using Excel and BI tools (Tableau, SAS, etc.).
- Communication: Comfortable presenting to and influencing executive-level audiences.
- Travel: Ability to travel 25% throughout the EMEA region.
- Compliance: Must be eligible for international gaming licensure.
- Assets: Degree in Business/Finance; fluency in French or Spanish.
IMPORTANT
This role is specifically intended for professionals with hands-on experience in land-based casino operations across slots and/or table games. Relevant experience may come from either casino operator environments or gaming industry vendors/suppliers working directly with casino operations, analytics, optimization, slots, or table games teams. This is not a digital marketing, mobile gaming, user acquisition, or general analytics role.
We are committed to providing an inclusive work environment that welcomes diversity and supports accessibility across the organization. If you require accommodation at any time during the recruitment process, please let us know by contacting us. We’re excited to see this story unfold. If this sounds like the next step in your casino operations career, we’d love to hear from you.
EMEA Casino Ops Optimization Director in London employer: Tangam Systems
At Tangam Systems, we pride ourselves on being an innovative leader in data analytics and visualization software for the gaming industry. Our collaborative work culture fosters creativity and inclusivity, providing employees with ample opportunities for professional growth and development. With a focus on employee well-being and a commitment to pushing the boundaries of technology, we offer a dynamic environment where your contributions directly impact the success of casino operators across EMEA.
StudySmarter Expert Advice🤫
We think this is how you could land EMEA Casino Ops Optimization Director in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the casino industry and let them know you're on the hunt for new opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research Tangam Systems and their products thoroughly. Be ready to discuss how your experience aligns with their needs, especially around data-driven gaming floor optimisation.
✨Tip Number 3
Show off your analytical skills! Prepare examples of how you've used data to drive decisions in past roles. This will demonstrate your expertise and make you stand out as a candidate who can contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Tangam team and being part of their exciting journey.
We think you need these skills to ace EMEA Casino Ops Optimization Director in London
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your hands-on experience in casino operations, especially with slots and table games. We want to see how your background aligns with the role, so don’t hold back on those achievements!
Be Data-Driven:Since we’re all about data analytics, it’s crucial to demonstrate your analytical skills. Use specific examples of how you’ve translated complex data into actionable strategies in your previous roles. This will show us you can hit the ground running!
Tailor Your Application:Take a moment to tailor your application to our job description. Mention how your skills and experiences relate directly to the responsibilities listed. This shows us you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Tangam Systems
✨Know Your Numbers
Brush up on your knowledge of key performance indicators (KPIs) related to slots and table games. Be ready to discuss metrics like Win, Drop, Hold, and RTP, as these will be crucial in demonstrating your expertise during the interview.
✨Showcase Your Analytical Skills
Prepare to share specific examples of how you've used data analytics tools like Excel or Tableau to drive operational improvements. Highlight any successful strategies you've implemented that led to increased profitability or enhanced customer experiences.
✨Understand the Market
Familiarise yourself with the EMEA gaming landscape and the unique challenges faced by casino operators in this region. This knowledge will help you position yourself as a valuable advisor who understands local market conditions and player behaviour.
✨Engage with Thought Leadership
Be prepared to discuss your experience mentoring junior staff and contributing to industry best practices. This shows that you're not just focused on your own success but are also invested in the growth of the team and the company.
